Perfect for our needs in so many ways!
By Ms. Chocolate on 05/07/2019
First off, the ONLY reason I don’t give OTC five stars (or 6 or 7 or...) is because the admin user interface is a little clunky, resulting in a learning curve.
Features: has pretty much everything I need. Use it for a small business with 3 locations plus delivery. Also use it to track hours for my out-of-state mother’s caregivers. The GPS feature is helpful for tracking hours of unsupervised employees, and identifying chronic late arrivers and early leavers.
Cost: pays for itself by reducing my payroll data entry and error correction. Was less expensive with more of the features and flexibility I need compared with other apps on the market when we did our search.
Tech support: has always been patient and available, even though we are a smallish customer. One GPS problem took several calls to resolve, but OTC eventually figured it out.
Employee acceptance: my employees love it (the honest ones anyway) compared to a punch clock or written time card, since nowadays everyone is comfortable using phone apps. I think they feel empowered because the app sits on a device they control.
I can’t say whether OTC is for everyone but overall we have been very happy.
Reply From OnTheClock.com
Hello there! We truly appreciate your detailed review about our employee time clock system. Your honest feedback allows us to exand and grow our services to better assist our customers in employee time tracking. Have a wonderful day :)