Employee Time Clock Reviews

We refine and develop our time clock by listening to our customers thoughts & feedback.

On The Clock Average Rating

4.7

On The Clock Customer Reviews

1704

On the Clock.com BBB Business Review BBB
A+
On the Clock.com Google Reviews Google Reviews
4.8 stars
On the Clock.com QuickBooks Reviews QuickBooks
4.9 stars
Google Play Google Play
4.2 stars
Apple App Store Apple App Store
4.7 stars
Live Chat
94% Happy
On the Clock.com Capterra Reviews Capterra
4.7 stars

Perks and drawbacks

By Alexis on 04/25/2025
Verified Customer
Very happy with the system. Would love a portion of OTC that is easy access for Employee info to be placed address phone SSN DOB etc and included for easy access for the employer when we are managing or forwarding info to other professionals it would be convienent to have it all in one place so if we need to mail checks we can reference pertinant details that our employees are able to edit and update themselves when in OTC. Additionally timecard info per employee and ability for employer to print off Paystub would be wonderful without having to jump through hoops or tell our employees "sorry you have them digitally its up to you to print them off we cant even view them". Otherwise the system is relatively simple and smooth and is very practical in application for our business needs! Thanks again Alexis

Reply From OnTheClock.com
Hi Alexis, Thank you for taking the time to give us a review and feeback. We are continuing to make imrovements to the site and appreciate any feedback. - Jon

OnTheClock Frees Up Our Time (and Our Budget) to Reach More Kids

By Fuego on 04/03/2025
Verified Customer
We run a small nonprofit ministry with a big heart and an even bigger mission—reaching kids with the love of Jesus. Like most nonprofits, we’re always trying to do more with less, which means every dollar matters. That’s why OnTheClock has been an absolute game-changer for us. Before we found it, keeping track of staff hours was a headache wrapped in a spreadsheet. Now? It’s simple and smooth. OnTheClock has given us back precious time and money—two things we never have enough of. The integration with QuickBooks was seamless and it instantly made payroll and bookkeeping easier than we thought possible. But heres the best part: because we’re saving on admin work and labor costs, we can funnel more of our resources into the real mission, investing in the lives of kids. That’s the kind of impact you don’t find in every software. We love OnTheClock. Its reliable, intuitive, and just works, without drama or confusion. Would we recommend it? Without hesitation. If you’re running a ministry or nonprofit, stop looking. You found your solution.

Reply From OnTheClock.com
Hi Fuego, Thank you so much for the wonderful review you left us. We really do appreciate you going into detail and pointing out how OnTheClock has made a difference in your time tracking. Thank you for for recommending us and we apprecaite your business! ~Alicia A.

Simple and affordable

By Jezryl on 03/19/2025
Verified Customer
An easy and affordable option for us to track our employees hours. Thanks!

Reply From OnTheClock.com
Thank you for the review! -Chris

Great - need dark mode

By red on 03/17/2025
Verified Customer
Great product - reliable. Needs dark mode. Also - android app needs to respect portrait/landscape setting. (mine is turned off, but the app keeps going in landscape.

Reply From OnTheClock.com
We appreciate you taking the time to leave us a review, Red! We take all feedback on board and are always looking for ways we can improve our product for our customers! - Matt

Employee Name Format

By Haim on 03/11/2025
Verified Customer
Hi, I’m a long time user of site. I’d to suggest to add the option to be able to set employee names on “first and last name” (now its set last and first name. Thanks

Reply From OnTheClock.com
Hi Haim, thank you for taking the time to provide us with feedback on our system! We always appreciate hearing from our customers on ways we can improve our product. I will submit this as a feature request to our developers! - Matt

Make your life easier

By Holly on 03/07/2025
Verified Customer
This app has simplified my payroll. It is reliable and accurate. It eliminates conflict with employees because it is so straightforward and easy to use.

Reply From OnTheClock.com
Thank you for this awesome review, Holly! It is great to hear that you are finding our system easy and enjoyable to use! - Matt

Perfect for small business!!!

By Julie on 03/03/2025
Verified Customer
After trying expensive alternatives we found on the clock. Thank you for making functions so simple, clear, and user friendly!!!! Love that I can control the information gathered from the admin account so our employees dont have to worry about being tracked. Just simple punch in/out, PTO, and manager tracking of hours. Love that there is a payroll option as well. Especially love that users can edit their punch ins if they forget to clock in or out! So simple! Thank you!!!!

Reply From OnTheClock.com
Julie, thank you so much for the kind words, we are delighted to be able to provide you with our services. -Chris

100% Reliability

By OC Moka on 03/03/2025
Verified Customer
Its nice to have a software that works everyday! Without bugs or a considerable down time as using On The Clock is a critical tool that used in my business. With that being said, I must mention the best bonus of having chat technical support thats professional, knowledgeable & being available.

Reply From OnTheClock.com
Thank you for taking the time to leave this awesome review! We do pride ourselves on our Customer Support here at OnTheClock and we love to help our customers whenever they need us! - Matt

Love Payroll

By Kal Western on 03/03/2025
Verified Customer
I am not a fan of other systems that took me weeks to learn. Every time I went back in, it seemed that I had to relearn the locations of payroll features. I love how simple this payroll is. Clock in, Clock out, review time cards, and pay employees. Done!

Reply From OnTheClock.com
Thank you Kal! We constantly strive to keep ease of use at the fore when making decisions. We appreciate your feedback. -Chris

very good

By good on 03/03/2025
Verified Customer


Reply From OnTheClock.com
We appreciate the review! -Chris

Good app

By Corey on 02/25/2025
Verified Customer
Works good

Reply From OnTheClock.com
Hi Corey, Thank you for taking the time to rate your experience! We appreciate it. ~Alicia.

On the Clock Review

By Kathy Smith on 02/18/2025
Verified Customer


Reply From OnTheClock.com
Hello Kathy! Thank you so much for rating us 5 stars! ~ Alicia.

Easy to use

By Mark Wilson on 02/18/2025
Verified Customer
Great app that is easy to use.

Reply From OnTheClock.com
Hi Mark, Thank you for taking the time to rate your experience and giving us 5 stars! We appreciate it. ~Alicia.

Good

By Tim on 01/24/2025
Verified Customer
Good

Reply From OnTheClock.com
Hi Tim, Thank you for your review! - Jon

Fantastic

By Dustin on 01/20/2025
Verified Customer
This app works flawlessly and has helped me log drivers hours

Reply From OnTheClock.com
Hey Dustin, we appreciate you leaving us this awesome review! We are really happy to hear our app is making life easier for you! - Matt

Review

By Kathie Godridge on 01/20/2025
Verified Customer
I like the program. Somewhat easy to use.

Reply From OnTheClock.com
Thank you for taking the time to leave us this review Kathie! We really appreciate the feedback and it is great to hear you are liking our system! - Matt

Convenient!

By Tzippy on 01/20/2025
Verified Customer
Great app! Very convenient! Easy to use!

Reply From OnTheClock.com
Hi Tzippy, thank you for taking the time to leave a review! We are happy to hear that you are enjoying our app and finding it easy to use! - Matt

Used to be great

By Mixed on 01/16/2025
Verified Customer
The app used to be wonderful. Always worked. Lately it isn’t working 1/2 the time and is unreliable. Please fix this. We have to have accurate information to be paid correctly

Reply From OnTheClock.com
Hello, I do apologize for the issues. We did run into some issues with the app over the past few weeks, our developers here have corrected these with the most recent update. If problems persist please reach out!

Great and easy to use.

By AT on 01/14/2025
Verified Customer
Great and easy to use.

Reply From OnTheClock.com
Hi AT! Thank you for taking the time to review our system. - Jon

Excellent so easy to use!!!

By Anna on 01/09/2025
Verified Customer
Excellent so easy to use!!!

Reply From OnTheClock.com
Hi Anna! Thank you for taking the time to leave this review! It is awesome to hear you are loving our system and finding it easy to use! - Matt

Effective & Versatile

By Joseph on 01/09/2025
Verified Customer
Great time keeping app! Lots of personalization and customization. Works great in the field.

Reply From OnTheClock.com
Thank you for the review Joseph! -Aden

great tool

By Ana on 01/07/2025
Verified Customer
we have a small family company and this tool is easy to use for our employee

Reply From OnTheClock.com
Hi Ana, Thank you for taking the time to leave a review! We are glad to hear that our system is easy for you to use, our specialist are always here for anything that you may need assistance with! ~Alicia.

Terminal manager

By Tammy Trusclair on 01/07/2025
Verified Customer
Great easy app to use, perfect for keeping accurate time for employees

Reply From OnTheClock.com
Hi Tammy! Thank you for reviewing our system and giving us 5 stars! ~Alicia

It works well to track time, but never integrated with QuickBooks

By Alex W. on 01/06/2025
Verified Customer
As far as time tracking, timesheet management, and PTO management this system worked great. However, we never were able to integrate it with our Quickbooks where we process payroll therefore we will not continue to use this system and we are not signing up for their new payroll option either since we already have QuickBooks for all our finance management.

Reply From OnTheClock.com
Thank you for the feedback, Alex! We really appreciate it! If you are still interested in using our system, our support team would be more than happy to help you setup the integration with Quickbooks! You can reach us on 888-753-5999 or click the Chat option in the bottom right corner of your screen. We are available 8:30am - 5:00pm ET, Monday through Friday.

On the clock

By Janet Flannery on 01/06/2025
Verified Customer
I think it works great

Reply From OnTheClock.com
Hi Janet! Thank you so much for the kind words! -Chris

Time cards

By Riley Mullen on 01/06/2025
Verified Customer
Great way to make employees keep their own time.

Reply From OnTheClock.com
Hi Riley, Thank you for taking the time to review our system. Our system offers so much more than Time Keeping. Please contact us to learn more! 888-753-5999. ~Alicia

AMAZING AND EASY TO MANAGE

By CRYSTAL on 01/06/2025
Verified Customer


Reply From OnTheClock.com
Hey there Crystal! Thank you kindly! -Chris

Best app

By Toni on 01/06/2025
Verified Customer
Love this app

Reply From OnTheClock.com
Thank you for taking the time to leave us a review, Toni! We appreciate all feedback and it is great to hear you are loving our system! - Matt

Good, but expensive

By Snow on 12/03/2024
Verified Customer
I like on the clock because it is VERY easy to use -- anyone can figure it out. It does a good job of keeping track of employee hours. However, with the upcoming rate increases, it has become expensive for what we use it for -- just a time clock. Im wondering if there is something cheaper out there that would do the same thing.

Reply From OnTheClock.com
Hello! Thank you for taking the time to review our system! Our pricing is very competitive compared to a number of systems out there. Our developers have added a lot of nice and helpful features since our last price increase in 2022. With our new price increase this allows OnTheClock to continue to provide a robust timeclock and add more awesome features! ~Alicia

Easy to use

By Jorge on 12/03/2024
Verified Customer
The tool is easy to use.

Reply From OnTheClock.com
Hi Jorge, thank you for taking the time to leave us a review! We strive to make our app as customer friendly as possible, so I am glad to hear that you are finding it easy to use! - Matt

Excellent

By Justin Shilling on 11/26/2024
Verified Customer
It has been a pleasure working with you

Reply From OnTheClock.com
Hi Justin, We appreciate the 5 star review! Thank you for taking the time to review our system! ~Alicia

Great and easy to use!!

By M. McDaniel on 10/22/2024
Verified Customer
So easy to use and a great way to keep track of all my employees time, as well as PTO time. This has helped alleviate the burden of making sure all my employees time cards are totaled correctly and has saved me so much extra time that I was spending each week.

Reply From OnTheClock.com
Hello! Thank you for taking time to leave this awesome review! We appreciate the feedback and love to hear how much time it is saving you ~Alicia

great app and site

By neil on 09/10/2024
Verified Customer
very good for my purposes. you guys the bomb

Reply From OnTheClock.com
Thank you for taking the time to leave us this awesome review, Neil! We really do appreciate all feedback and we are happy to hear you are enjoying using our system - Matt

Great service

By Angela Schram on 09/03/2024
Verified Customer
I really enjoy the ease of this employee time tracking service as well as the value.

Reply From OnTheClock.com
Hi Angela, Thank you very much for taking the time to review our system! Our pricing is very competitive compared to other systems out there and we are glad you noticed. Please keep your eyes open for some really exciting features that we are adding come year end! ~Alicia

Life Changing!!!

By Tammy Nolan on 08/27/2024
Verified Customer
I was able to take over payroll from my clinic director, saving both time and money. Im able to mange time off request in less them 2-5min a day. I cant say enough about this program.

Reply From OnTheClock.com
Hi Tammy, Thank you for taking the time to leave a review! We are happy to hear that OTC is saving you time and money using our system! ~ Alicia.

HIGHLY RECOMMEND

By FHC,INC on 08/20/2024
Verified Customer
As a small business with only 2 hourly employees, On the Clock has been a godsend! Our payroll service was charging us a monthly time clock fee for ALL employees -including salaried/owners. Plus their time clock program was not easy to use, presenting issues with payroll processing. I stumbled upon On the Clock and could not be happier! Our staff member appreciate being able to clock in/out with their cell phones. I appreciate that I can set geographical boundaries for clocking in/out. I highly recommend to those needing a great online time clock

Reply From OnTheClock.com
Hello, Thank you so much for taking the time to review our system. It is great to hear that we could fullfill your needs for a time tracking service. We do offer a free system for those who have two or fewer employees at this time. Also, our punch locations do come in handy making sure employees are where they are supposed to be when punching in/out. ~Alicia

Easy to use site and great customer service

By Janet on 08/06/2024
Verified Customer
Ive been very happy with on the clock. The format is easy to use, it integrates well with gusto, and the customer service has been very prompt and knowledgeable. Thank you

Reply From OnTheClock.com
Hi Janet, Thank you for taking the time to leave a review! We are glad to hear that you are enjoying using our system, our specialist are always here for anything that you may need assistance with! ~Alicia.

Does what its supposed to and is easy to use

By Jung Kim on 08/06/2024
Verified Customer
Does exactly what I had hoped it would do and is easy to use by my staff and myself administratively. Great way to manage employee hours.

Reply From OnTheClock.com
Hey Jung, we appreciate the review! Thanks so much. =) -Chris

Works great

By Eve on 06/18/2024
Verified Customer
I've been using this for two years. It's easy for me and for the employees! I am quite satisfied with using on the clock.

Reply From OnTheClock.com
Thank you for taking the time to leave a review Eve! We appreicate all feedback and are glad to hear you are finding our system easy to use! - Matt

Good Foundation

By User on 06/05/2024
Verified Customer
I think the platform has a lot of strong foundational features. I wish there was an easier way to input schedules by department, and that the app itself was a little faster. More modern UX would also be a plus.

Reply From OnTheClock.com
Hello, Thank you for taking the time to review OnTheClock. Our developers are constantly releasing updates and value your feedback on how we can improve our features. I will be sure to pass on this information to them. - Alicia.

Bookkeeper

By Dina Homberger on 05/06/2024
Verified Customer
Excellent service through the years.

Reply From OnTheClock.com
Hi Dina, we really appreciate you taking the time to leave us a review. We love hearing that we have provided a helpful service to our customers! Thanks again! - Matt

time saver

By Robert Hanson on 04/24/2024
Verified Customer
I dont have a lot of time and on the the-clock makes controlling my payroll easy

Reply From OnTheClock.com
Hi Robert, thank you so much for the review! -Chris

Great app

By Chal41 on 04/09/2024
Verified Customer


Reply From OnTheClock.com
Hello! Thank you so much for rating our app 5 stars! ~ Alicia.

Auto Settings

By Erica on 04/08/2024
Verified Customer
I think we should be the ones who turn on any functions. They should not come pre set with an option to use the app to clock in. It seems there must have been an update and now that feature is automatically available and it is one we didnt want to be available. Only found out when staff admitted to using it. That is all.

Reply From OnTheClock.com
Hi Erica, thank you for taking the time to leave a review. We appreciate all feedback that we receive about our system as customer satisfaction is very important to us. The Enable Mobile Punching option is turned on by default, but this is something that can be turned off when creating the employees profile. I will definitely pass your comments about this along to our developers. Thank you! - Matt

quality

By Roberto on 04/08/2024
Verified Customer
great app

Reply From OnTheClock.com
Hi Roberto! Thank you for leaving this awesome review! We are loving to hear that you are enjoying using our app! Thanks again - Matt

confusing

By Michele Hattingh on 04/02/2024
Verified Customer


Reply From OnTheClock.com
Hi Michele,If you need help with a confusing issue with your OnTheClock account please feel free to reach out to the support team Monday - Friday 8:30 am - 5:00 pm EST and we would be more than happy to help. Reach out via phone 888-753-5999, email via support@ontheclock.com, livechat via our website, or text 248-975-7136

Love it!!!

By MDI on 04/01/2024
Verified Customer
This app is great. Its easy to use and to navigate. It has made calculating hours and payroll so much easier.

Reply From OnTheClock.com
We appreciate you taking the time to leave us a review! It is awesome to hear that you are enjoying using our system and finding it very user friendly! - Matt

Awsome

By Bobby on 03/26/2024
Verified Customer
Accurate ...nice ap

Reply From OnTheClock.com
Hi Bobby, Thank you for taking the time to rate your experience! We appreciate it. ~Alicia.

Awesome App/Site

By Angela M. Mack on 03/20/2024
Verified Customer
I was struggling with keeping up with my staff time. Getting them to clock in and out manually, and tracking their time was a chore. On the clock, is an awesome tool for all of that and more. AND with a capital AND their customer service is the best. Doesnt matter how stupid a question is, they are there to answer and walk you through the process. Just a side note....I dont really do reviews, but when something works, you got to give people as my students say "their props". Make sure this is in your companys budget no matter what.

Reply From OnTheClock.com
Hi Angela, Thank you for taking time to leave this awesome review! We appreciate the feedback and love to hear how much you are enjoying our system! It is nice to hear you compliment us on our pricing, customer service and our system in general. ~Alicia

I love on the clock

By Keno on 03/19/2024
Verified Customer
I love On The Clock because it is very easy to use , I have used other services prior and they always have all these extra steps I have to take to where im almost jus doing data entry into a calculator. smooth and quick to learn.

Reply From OnTheClock.com
Hi Keno! Thank you for leaving such an awesome review! We love that you are finding our system easy to use! - Matt

Simple

By Cynthia Williams on 03/13/2024
Verified Customer
Easy to navigate, simple and it works for my company perfectly ??

Reply From OnTheClock.com
Hi Cynthia! Thank you so much for your kind review. -Chris

Easy to Use

By Glenn on 03/12/2024
Verified Customer
Were a small company and On the Clock has been a lifesaver. Employees have a record of their hours, and we get the necessary details for ADP to process the payroll. Geofencing is also a bonus. When an employee is on location at one of our customers, On the Clock can also track. Also like job categories. Employees can specify what they worked on, and we know how to expense it. Great product.

Reply From OnTheClock.com
Hi Glenn! Thank you for taking the time to review our system! You pointed out a bunch of our awesome features! I am so happy that you are using our system to the fullest. ~Alicia

PTO calendar

By Loni on 03/08/2024
Verified Customer
I loved the old version when you clicked on a PTO request in the PTO calendar & it brought you straight to that specific request to edit. Now it takes you to the screen with ALL pending requests & we have to search for it all over again. Change it back!!!

Reply From OnTheClock.com
Thank you for your feedback. We are always looking to improve the site and make it more user friendly. If you have any other feedback feel free to contact the support team. Jon

Easy to use

By Dream Dinners on 03/05/2024
Verified Customer


Reply From OnTheClock.com
Thank you for taking the time to leave a review! We really appreciate any feedback regarding our system and we are happy to hear that you are finding our system easy to use! - Matt

This App is the Ultimate Time Clock

By Daniel Speller on 03/05/2024
Verified Customer
I was about to check out the program to see whats new; and it asked if I would give feedback.... Id be happy to! When I used to use the app frequently, it worked flawlessly! Allowing me to track both time and projects, it was the ultimate tool for me as an independent. I plan to start using it again when I start getting clients. Im back now to see whats new. The best part, it is Free for 2 person company. ???? It is a beautiful thing. ... If it had a budgeting or accounting feature and/or tied into HubSpot, mercy me. It may or may not, That is why I am here today, to check out current features. In either case, thanks for how you now have it, and for what you do. I like that if I ever grow my company--it would still be affordable. Its a well thought out app; and I plan to continue to use it as part of my productivity mix.

Reply From OnTheClock.com
Hey Daniel! Thank you for taking the time to leave us this awesome review! We really do love to hear that our customers are enjoying using our system and that it is making every day tasks easier for them! - Matt

Great Time Keeping Product

By Suzy on 02/07/2024
Verified Customer
I love everything about this product. However, I would like to see the hour increments updated by 15 minute intervals i.e. 12:15pm, 12:45 pm, etc.

Reply From OnTheClock.com
Thank you for the kind feedback Suzy!

Great Tool

By Jessi on 01/23/2024
Verified Customer
We made the switch from manual punch cards to OnTheClock a year ago. It is a great tool and has many features that we love, including employee surveys, personal messages, and job coding. The initial set up was simple, even with 85+ employees. The support staff is also very helpful. I would recommend this company for your time tracking needs!

Reply From OnTheClock.com
Thank you for taking the time to leave this awesome review Jessi! We are really glad to hear that you are enjoying using our system and finding it user friendly! - Matt

test2

By Emmanuel A on 01/23/2024
Verified Customer
My team and I have noticed that after the team schedule has been published, the email format is very hard to read in terms of the format.

Reply From OnTheClock.com
Hi Emmanuel, Thank you so much for your feedback. I am sorry to hear that the schedule format is hard to read. I will be sure to pass this on to our developers. We do appreciate hearing from our customers about their concerns.~ Alicia.

Life Saver

By McKiss94 on 01/23/2024
Verified Customer
I am a Charge Coordinator in the Medical field, and we must convert decimal time into hours/minutes all day every day.... this app has been my absolute life saver for a long time. I have passed this app onto so many co-workers over the years.

Reply From OnTheClock.com
Hi, OnTheClock is so happy that we could make your work life easier. Thank you so much for spreading the word about our amazing App. ~Alicia.

I am satisfied.

By Maryam Mohammadi on 01/05/2024
Verified Customer


Reply From OnTheClock.com
Thank you for taking the time to give us a review - Jon

Great product

By BPL on 01/05/2024
Verified Customer
OTC is easy for my staff to use and simple for me to maintain employees/PTO. Their customer service is great, too! I would definitely recommend this to any small business. Being a Michigan-based company is wonderful as well!

Reply From OnTheClock.com
Hello! Thank you for taking the time to review our system. We are so happy that you are taking advantage of our PTO tracking feature. Our specialists are always here to assist you. ~Alicia.

Great App but would like an Integration

By Alexis on 01/05/2024
Verified Customer
Id love to have this integrate with TriNet PEO Services for payroll. While TriNet does offer their own clock in/out services, it is not ideal and very clunky. We love OTC and wish it would just sync up to our payroll sheet with them.

Reply From OnTheClock.com
Hi Alexis, We do not currently integrate TriNet PEO Services for payroll, but I will be happy to add that suggestion to our feature list that our developers review when adding new features to our system. Thank you for taking the time to review our system, we greatly appreciate it. ~ Alicia.

User Friendly

By Ron on 01/05/2024
Verified Customer
on the clock is very user friendly and simple to navigate. I appreciate the effectiveness of the program.

Reply From OnTheClock.com
Thank you for the Kind Feedback Ron!

Hugely helpful

By Jon on 01/05/2024
Verified Customer
Im a small business owner that was doing payroll the same way since we started forever ago (punch cards etc). On the clock has been a quantum leap in accuracy and productivity that Im almost embarrassed it took so long to make the change.

Reply From OnTheClock.com
Thank you for taking the time to leave us a review! We really appreciate any feedback that we get regarding our system and love to hear that it is having such a positive impact! - Matt

Love this program

By JoAnne on 12/18/2023
Verified Customer
I have been using on the clock for quite a few years now. Very affordable and customer service is right no top of things.

Reply From OnTheClock.com
Thanks so much for taking the time to leave a review JoAnne! We really appreciate your feedback and kind words! - Matt

Love this app

By Kandy on 12/18/2023
Verified Customer
Easy to use. Customer service is very good and quick.

Reply From OnTheClock.com
Thank you for the kind words and for taking the time to leave us a review Kandy! We really appreciate your comments and we are thrilled to hear that you are loving using our system! - Matt

excellent but pricey for small business

By Brandon Horn on 12/12/2023
Verified Customer
Software is excellent, but for small companies with part time employees, paying per employee gets excessive. Otherwise, weve been very happy with the service and would be happy to pay if it were more reasonable for our small company

Reply From OnTheClock.com
Hi Brandon, Thank you for taking the time to leave a review! We appreciate all feedback here at OnTheClock and I am glad to hear you are enjoying using our system! ~ Alicia.

Good Customer Service

By Lawrence Wendel on 12/05/2023
Verified Customer
Any time I call it is taken care promptly.

Reply From OnTheClock.com
Hi Lawrence, Thank you very much for noticing our awesome Time Tracking Specialist! We really do strive to make our customers experience the best possible! ~Alicia

New Format

By Jeff Mitchell on 12/05/2023
Verified Customer
The new format is less user friendly. More time is spent looking for thing in a maze of menus.

Reply From OnTheClock.com
Hi Jeff, I am sorry that you do not favor our new layout. Our developers are working hard to make our system very user friendly. Please email us at Support@ontheclock.com to give any suggestions that you may have that our developers can take into consideration when making updates. We love to hear to our customers feedback. ~Alicia.

Satisfaction review

By Steve on 12/04/2023
Verified Customer
On the clock works incredible. Keeping track of the guys, there hours, sick time, vacation time, anything that you can think of, they thought about and its offered, and I believe at a fair cost. I can only blame myself for not yet taking the time to learn all the benefits and features they offer. 5 stars 100% never once had an issue, I greatly recommend this app for any size business, especially if your in the trades where you have different crews running to different job sites, as the app pin points locations, and punch in/out times. Sincerely Steve Ezard

Reply From OnTheClock.com
Thank you for taking the time to leave a review Steve! We really appreciate your kind words and are glad to hear that you are enjoying using our system! - Matt

Suggestion

By Sharla Gerrish on 11/21/2023
Verified Customer
When I accidently sort for all employees to show a years worth of timecards there is no way to stop the system from trying to do it. Even if I log out I cant stop it. I have to wait for the system to time out. I have about 80 employees its trying to put on the screen and the system cant do it. It would be helpful for you to add a "cancel" process button so that OTC is not locked up for the next 15 minutes or so.

Reply From OnTheClock.com
Hi Sharla! Thank you for taking the time to leave a review. We appreciate your feedback and we are always looking for suggestions on how we can improve our system for our customers! I will pass along your feedback to our team. Thank you! - Matt

REVIEW

By Carolyn on 11/21/2023
Verified Customer
I am very satisfied with Time Clock. It is easy to use and the support staff is very responsive when I ask for help.

Reply From OnTheClock.com
Thank you for the Kind review!

TIME SAVER

By JimP on 11/10/2023
Verified Customer
On The Clock works great. Very easy to use for the owners of the company and the employees.

Reply From OnTheClock.com
Thank you for taking the time to write us a review! - Jon

Limited functionality

By Laura on 11/07/2023
Verified Customer
Weve been using OnTheClock for about a year now, but unfortunately we will be switching to another provider. We dont use OnTheClock as a classic punch in/punch out time clock. We use it so that our employees can track their hours after the fact. We do not pay for lunch time, so our employees have to do two separate punches to separate out the lunch time. It would be very easy for them to put in a toggle where lunch can be accounted for without having to add a second punch. The other issue we have is that I need to see the employees start and stop times. I do not allow them to total their times and enter it that way. It takes about 4/5 very unintuitive steps just to get to where they can add a Punch. I had to make user documentation to give to every new employee - thats how bad it is. Their customer service is great though. So, they get a star for that.

Reply From OnTheClock.com
Hi Laura, Thank you for taking the time to provide this feedback! We are working as we speak on ways to improve manual break adding/editing. We are primarily set up as a time clock system, so our features are a little more geared toward clocking in and out rather than adding time in after-the-fact, though you can certainly do that as well. As far as start and stop times goes, our system has multiple places (Whos In, Time Cards) where you can view this information, but perhaps you are referring to something more specific? Regardless, thank you for writing this, we are always listening to feedback to aid in directing the development of our product. -Chris

Adding employee

By Sony Raymond on 11/03/2023
Verified Customer
This app is life saver. I really enjoy it. I would like to be able to add an employee if the employee already created an account. Sony

Reply From OnTheClock.com
Hi Sony, Thank you for taking the time to leave us a review. If the employee created an account and is not using it they can reach out to us and we can walk them though the steps to delete their account and make their email availabel. - Jon

Quantum leap

By Jon H. on 10/17/2023
Verified Customer
Small business finally parting with the old time clock and cards. We just kept using them forever because we had always used them, duh. This is such an improvement its crazy we didnt implement sooner. So far we are only using a fraction of what the program has to offer, looking forward to moving forward.

Reply From OnTheClock.com
Thank you for taking the time to leave us this review. - Jon

Worked then didnt

By Jay on 10/17/2023
Verified Customer
Worked for the beginning, good app, but then the app started putting people out an hour ahead or in an hour ahead. My time zone settings are correct. I emailed support twice and have not received a response. Looking for another app

Reply From OnTheClock.com
Hi Jay, We apologize for the inconvenience this may have caused you and your employees. Could you please contact us so that we can reivew your timezones with you? We would like to make sure that they are set correctly. Thank you for taking the time to review our system. ~Alicia.

Expert Level Worker

By Brittany on 10/17/2023
Verified Customer
Worked With some other technicians with on the clock and unfortunately we could not find a resolution to the issue. Tried once more and got Alicia. She let me rant about my issue and with just one screen shot of the error she was able to pinpoint the crux of my issue. We had tried for hours the day before and she killed it in less then 5 minutes. Astounding work

Reply From OnTheClock.com
Brittany, thank you so much for your feedback! Alicia is fantastic! We are so happy we were able to help you find the solution.-Noah

Great service

By Chris Colter on 10/11/2023
Verified Customer

This system is a game changer for small businesses.

Reply From OnTheClock.com

Hi Chris, this is awesome to hear, and we appreciate your feedback! -Chris

Amazing

By Paula on 09/28/2023
Verified Customer
Great interface

Reply From OnTheClock.com
Paula, thank you for your feedback! We are always working to improve the user experience.

Awesome app for work

By Hernan on 09/26/2023
Verified Customer
Hi Hernan! Thank you for reviewing our system and giving us 5 stars! ~Alicia

Excellent time clock solution

By Suzette on 09/26/2023
Verified Customer
We have been very happy with the switch from QB Time to On The Clock. The time clock is easy to use for both management and employees. I am an accountant, and find the client dashboards are very informative. I highly recommend the program. The price is incredibly reasonable and the customer support is US based and easily accessible.

Reply From OnTheClock.com
Thank you for the review Suzette! I am so glad to hear you are loving our system!

Easy to use

By Matt G on 09/20/2023
Verified Customer
This is a great timeclock app and its easy to use.

Reply From OnTheClock.com
Hi Matt! Thank you so much for taking the time to review our system and give us 5 stars! ~Alicia

Great simple time keeping platform

By Rebecca on 09/20/2023
Verified Customer
On the clock is a great platform. Weve been using it for about 1.5 years for our small business. We have multiple staff with varying part time hours. All of our staff work remotely at varying work sites. The app works perfectly. Tracks where employees clock in and we havent had any issues. Highly recommend.

Reply From OnTheClock.com
Hi Rebecca! Thank you for taking the time to review our system. We appreciate it so much. Our GPS on the App is pretty awesome! Thanks for pointing that out. ~Alicia A.

App is excellent

By Richard on 09/05/2023
Verified Customer
App is excellent

Reply From OnTheClock.com
Hi Richard! Thank you for taking the time to leave a review! We appreciate all feedback and it is great to hear you are enjoying using the app! - Matt

Schedule

By Dglvr on 08/21/2023
Verified Customer
The app is ok. It would be nice to be able to see the schedule from the app. Currently you have to launch in the browser to see who’s on schedule. My employees would also like to be able to see the schedule in their app.

Reply From OnTheClock.com
Hello! We do offer the ability for your employees to see the schedule from the app. Please contact our Time Tracking Specialists today either by Chat, Email or Call us at 888-753-5999 and we can walk you through the steps to view the schedule from the app today.~Alicia

Excellent

By Em on 08/21/2023
Verified Customer
I am a small business and I really enjoy this site for my workers it is excellent and easy to use.

Reply From OnTheClock.com
Thank you for taking the time to leave a review Em! It is great to hear that you are enjoying using our system and finding it easy to navigate! - Matt

App doesnt work all the time

By Bogus on 08/21/2023
Verified Customer
While parts of ontheclock are great...our employees often have time logging in and using the app on their phones. Weekly we have to manually add punches to employee times. Were probably going to switch time logging software because of this. Sorry-yall need to work on this. Well give it another month or two, but if its not better well move on.

Reply From OnTheClock.com
Hi Bogus, thank you for taking the time to leave a review! We are always looking for feedback regarding our system and we want to help with any issues that are customers are experiencing. Please feel free to give us a call on 888-753-5999 - Matt

Great for all locations

By Kelli Weingarten on 08/15/2023
Verified Customer
Since I have 2 locations to cover it helps a lot especially since one is really far from me. The site managers can get in and adjust if necessary. Easy to use.

Reply From OnTheClock.com
Thank you for taking the time to leave a review Kelli! We appreciate the kind words and are glad to hear you are enjoying using our system! - Matt

Feedback on use of this feature

By Pulmonary office on 08/14/2023
Verified Customer
I am pleased with the feature "ontheclock" for employee.... no issues so far and in the past when I did not understand the feature the quick response from the customer representative is great

Reply From OnTheClock.com
Hello! Thank you so much for taking the time to review our system. Our Time Tracking Specialist are always here to make sure that you understand our features and can use them to their fullest potential. ~Alicia

Great app! Easy to use!

By Greg on 08/08/2023
Verified Customer


Reply From OnTheClock.com
HI Greg! Thank you for reviewing our system and giving us 5 stars! ~Alicia

Awesome app

By Jose Bustamante on 08/07/2023
Verified Customer
This app is awesome ??

Reply From OnTheClock.com
Thank you for your feedback! -Chris

EASY TO NAVIGATE AND RESOURCEFUL

By Lucia Monarrez on 08/07/2023
Verified Customer
This platform for timekeeping is phenomenal. Its easy to use and navigate. You can edit punches and add notes. Also, it has a feature where you can calculate the timecards and export them via Excel or PDF files. You can get free time card templates.

Reply From OnTheClock.com
Lucia, thank you for taking the time to rate your experience! We appreciate it. =) -Chris

help a lot

By Ricardo on 08/02/2023
Verified Customer
its a really good app

Reply From OnTheClock.com
Thank you for taking the time to leave this review Ricardo! We appreciate all feedback and we are really happy to hear you are enjoying using our system! ~Alicia

On the clock

By Strong Welding on 08/01/2023
Verified Customer
Good app!

Reply From OnTheClock.com
Thank you for taking the time to leave a review! We appreciate all feedback here at OnTheClock and I am glad to hear you are enjoying using our system! - Matt

Great app

By David on 07/12/2023
Verified Customer
This was a great app for our small business. Allowed employees to log in from remote locations and it was super easy to keep track of hours for creating paychecks. Highly recommend

Reply From OnTheClock.com
Hi David, Thank you so much for taking the time to review our system. We also appreciate that you would recommend OTC. ~Alicia

Very efficient

By Kat on 07/08/2023
Verified Customer
Very percise

Reply From OnTheClock.com
Thank you for your very precise review, Kat! - Jon

Very easy and efficient to use

By Jaci T on 06/21/2023
Verified Customer
Very easy and efficient to use, Im not good on computers but I really like the ease of this program. I can add employees and change time in and out without having to ask someone to help me, my employees like being able to go in and see their time. Very good company overall to deal with

Reply From OnTheClock.com
Jaci, Thank you for your feedback! We appreciate you taking the time to let people know what you think of OnTheClock! -Chris

Almost perfect

By Amanda on 06/21/2023
Verified Customer
On the Clock is easy to use, even my less tech-savvy employees can usually manage to use it. The biggest (and maybe only) complaint I have is that it doesnt seem to have a way that I can just automatically set up holidays that are repeated every year for every employee, including new ones. If not for that, its as close to a perfect timekeeping app as Ive found.

Reply From OnTheClock.com
Thanks for the review, Amanda! We appreciate your feedback about holiday PTO -Chris

Good tool

By Jas on 06/08/2023
Verified Customer


Reply From OnTheClock.com
Hi Jas! Thank you for taking the time to leave a review! We love to hear you are enjoying using our system! - Matt

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