Employee Time Clock Reviews

We refine and develop our time clock by listening to our customers thoughts & feedback.

On The Clock Average Rating

4.7

On The Clock Customer Reviews

1557

easy

By RPS on 08/17/2022
Verified Customer
so easy and convenient.

Reply From OnTheClock.com
Hi, I think many of our customers can agree that our system is easy and convenient. Thank you for taking time to review our system! ~Alicia A

Simple and effective

By Dan on 08/17/2022
Verified Customer
I have really enjoyed this app; for me, its super easy to use and has a tremendous amount to offer to those who need an effective way of tracking their time. For a freelancer or anyone that files a 1099, I think you would appreciate the ease of using this app along with the latitude of available details youre able to capture. Highly recommend it!

Reply From OnTheClock.com
Thank you for taking time to leave this awesome review Dan! We appreciate the feedback and love to hear how much you are enjoying our system! - Matt

reliable and easy

By Katherine on 08/02/2022
Verified Customer
OnTheClock is easy and reliable. My small business has been using it for close to a year, and we have yet to have any problems with it. It has tons of features, is affordable, and more than meets our needs. I recommend it whenever I can!

Reply From OnTheClock.com
Thank you for this great review Katherine! It is awesome to hear how much our customers love our system! - Matt

Works Great

By CJohnsSC on 08/02/2022
Verified Customer
Love the product, user friendly and cost effective. Highly recommend OntheClock.

Reply From OnTheClock.com
Thank you for taking the time to write this review! We love that you are enjoying our product! - Matt

Fantastic!

By A Reader on 07/22/2022
Verified Customer
OnTheClock is a fantastic timesheet tool. It has everything we were looking for at a phenomenal price. The representatives are always very helpful and friendly when we have any questions. They are always available and are incredibly patient. The cell phone app is really easy to navigate as well.

Reply From OnTheClock.com
Thank you so much for this awesome review! We greatly appreciate you and are happy to be able to help make life a little easier.=) -Chris

You wont find a better Employee Tracker

By The Grandeman on 07/22/2022
Verified Customer
I have been using On The Clock for 2+ years. With only 2 employees at the time, I didnt need to sign up for their paid service. When I saw all of the features On The Clock offers (for free), I wrote them to ask if I can send them a one time payment to express my thanks. They responded with a warm Thank You and suggested I may send this payment to one of their charities. So selfless. You dont see that too often! This speaks volumes of the types of folks who created such an amazing platform to help business owners keep track (and records) of their employees. The team at On The Clock offer exceptional service and the options offered (even for free users) far exceeded my expectations. I just added my 3rd employee and I am happy to say, will now be charged for the subscription. Not to mention On The Clock connects to my Payroll Company (Gusto) and makes things so easy to manage. Keep up the AMAZING work!!

Reply From OnTheClock.com
Hello, thank you so much for taking the time to share your experience with us and for others to read. Reading your review has certainly brought a smile to my face and warmed my heart; I cannot wait to share this with the team! We are always happy to help our customers, regardless of their subscription status, with their time tracking needs. I am happy to hear that we have far exceeded your expectations over these last 2+ years and I hope we can continue to assist you with your needs for many more years to come. Thanks again for your kinds words. Have a wonderful weekend! - Brynn H.

On the clock is great

By RESUL BATANOVIC on 07/21/2022
Verified Customer
on the clock is great, I do recommend to anyone!

Reply From OnTheClock.com
Thank you for taking time to leave us a review Resul! We appreciate the positive feedback and are happy to hear you are loving our product! - Matt

Good basic time keeping with gps, needs simple feature updates.

By Anthony Souhrada on 07/20/2022
Verified Customer
OTC does what we need, but I would like some simple updates. For example, a drop down list that limits selections based on previous selections. This would make it easier for my team. thx.

Reply From OnTheClock.com
Thank you for taking the time to leave us your review! Feel free to reach out to our support team if you have questions regarding how to use our job costing features. Thanks again! -Chris

Does not integrate time properly to Gusto

By Georgette Ahneman on 07/12/2022
Verified Customer
Not sure why, but when I export the timesheets to Gusto it does not work. I am not sure if this is on Gustos end or On The Clock. Other than keeping time for our hourly employees, we do not use any other features.

Reply From OnTheClock.com
Hi Georgette, We offer a direct integration with Gusto. There is a possibility that you are missing a step. Please give our Customer Service Specialist Team a call and they will be happy to walk you through the proper steps to make sure your time cards get over to Gusto. ~Alicia A.

good app

By Mark on 07/05/2022
Verified Customer
I like the app because it is simple, and it works.

Reply From OnTheClock.com
Hi Mark! Thank you so much for taking the time to review our system. It is greatly appreciated. ~Alicia A

Notes

By Jon on 06/29/2022
Verified Customer
Ive tried asking for an option to make notes mandatory before checking out but no response about it. This was now about a year ago. Sometimes technicians dont pay 100% attention. This option would be great in order to avoid issues with summary descriptions about work performed after every project.

Reply From OnTheClock.com
Hello Jon, thank you for taking the time to give us feedback! Our developers are consistently looking at our customer feature request board to make improvements to the site. Unfortunately, there are many feature requests from customers that can not be handled immediately. We are always trying to create the best experience for our customers and appreciate your patience as we continue to make improvements to OnTheClock.- Jon

Schedule

By Ken Ringer on 06/17/2022
Verified Customer
Im getting tired of hearing my wife complain about the schedule. You had it working and then you went and chaged it. It prints names from the past as well as depts. You have a problem and you dont seem willing to fix it.

Reply From OnTheClock.com
Hey Ken, we appreciate you taking the time to leave this feedback! We are sorry about the schedule issue in question. This is something our development team is aware of and is going to resolve, but there are other things currently being worked on. Please reach out to support@ontheclock.com with any questions. Thanks again! -Chris

Awesome Time Clock!

By Cindy Cooper on 06/16/2022
Verified Customer
This time clock is super easy to use and provides all the information I need. I like that my employees can download the app and clock in and out on their phones OR I can give them access to input their time in manually. I like that you can add break times if needed. I also like that you can add notes to the time card and that you can print out the time card to be signed each week by your employees (there is a signature spot on the time card). I also like that you can view the time card with all the notes or with the notes hidden. It breaks down all of my employees time so that I can read it very easily. Would 100% recommend this product to anyone needing to keep track of employees time.

Reply From OnTheClock.com
Thank you for that awesome review Cindy! We take a lot of pride in our product and knowing how much you enjoy it really makes our day!

very "user friendly"

By Levi on 06/07/2022
Verified Customer
On the clock makes my job so much easier!

Reply From OnTheClock.com
Hi Levi! Thank you so much for sharing this with us. We are so happy to hear that OnTheClock makes your job easier. ~Alicia A.

Affordable, Easy to Use

By Michelle on 06/02/2022
Verified Customer
We just implemented On The Clock a year ago and it has simplified our lives significantly. Customer service is great and its incredibly user friendly, even for the non-technically inclined. I highly recommend the software!

Reply From OnTheClock.com
We sincerely appreciate your thoughtful review! Kind thanks from the OnTheClock team!

Awesome app

By Bobby Pitman on 05/16/2022
Verified Customer
Easy to use for Administrators, Managers & Employees. If you have a message them with a question they usually reply back with in 2 days.

Reply From OnTheClock.com
Hi Bobby, Thank you so much for taking the time to reivew our system. Our customer support team works hard to provide the best support we can! ~Alicia A.

Excellent App

By Nicolas on 05/12/2022
Verified Customer
Great App ,very easy to use and great customer service

Reply From OnTheClock.com
Thank you for taking the time to leave a review for our system Nicolas. We love that you are enjoying our app as well as our customer service! - Noah

Amazing Time Clock

By Jessica on 05/04/2022
Verified Customer
I use this clock for my employees, because, as a house cleaning company, the GPS function is amazing. Im able to make sure my employees are at the actual location they are supposed to be. Its very reliable and works great for my purposes.

Reply From OnTheClock.com
Hi Jessica, We are so happy that you our GPS function is useful to your business. Thank you for pointing our some of our amazing features we have to offer. ~Alicia A.

perfect for a small business

By adam on 04/28/2022
Verified Customer
Simple. Exports to quickbooks. Punch in punch out map. Easy to navigate for both desktop and mobile. Inexpensive. Perfect app.

Reply From OnTheClock.com
Thank you Adam for taking the time to review our system. We love to hear that we are the perfect app for your business!

Very well designed software

By Pine View Buildings LLC on 04/25/2022
Verified Customer
This app is very intuitive and easy for employees and managers to make sense of with very little learning curve. Very impressed and happy with our use of it so far.

Reply From OnTheClock.com
Thank you so much for your kind review on our system! We are so happy to hear it is easy to pick up and learn.- Noah

Always helpful

By Karen Neal on 04/25/2022
Verified Customer
Always quick and always helpful!

Reply From OnTheClock.com
Thank you, Karen! We appreciate you taking the time to leave us a review! - Jon G

To honor is better than sacrifice I honor my employees

By Lynn on 04/15/2022
Verified Customer
I am very happy to be able to use on the clock. This app helps me so much I am disabled and have providers working for me this helps me keep accurate records of my employees for myself as their employee I am grateful to God that I was able to just look online define a time clock that is efficient for someone like myself. I would recommend this app for any work area. It is accurate easy to use and the staff answers any questions that you may have concerning time clock accuracy. I like to be honest with my employees. The OnTheClock app Helps me to better calculate the clock in and out time work for my employees. And using this app it this keeps each one of us accountable for the time spent at work. I did not other work my employees and they do not take advantage of me when I am not able to do on a date with keeping the timesheets accurately. I’m using on the clock app there’s no question about anyone punching in and out of work. If I have any questions I’m able to call the support line to help me correct any error that occurs doing the work week. And providing this information each day where I can accurately keep hours on my employees help me be accountable to them and they to myself thank you once again for having this Apple available to everyone I’m grateful to to the staff of On The Clock. My employees are very happy to be able to see accuracy in their time that is accumulated each week. Using on the clock is very fulfilling saves a lot of time in the very accurate in calculating the employees workday. Thank you very much for providing the service for everyone to be able to use in the home And in the world. There’s no questions I cannot be answered has not been answered by the staff of all the clock. I will like to thank you again for providing the service I have only a few employees but like I said being disable it was me that accurate time in and out for my employee for myself God bless each one of you thank you.

Reply From OnTheClock.com
Lynn, thank you so much for your effusive praise!! We greatly appreciate you taking the time to provide us with your feedback and couldnt be more happy to have you on board. It is our pleasure to help you make the best of our service and we plan on doing so for many years to come. Thanks again! =) -Chris

login

By dennis on 04/14/2022
Verified Customer
when i click on login it takes me to write a review with no way to bypass

Reply From OnTheClock.com
Hi Dennis, Please email into our support team and we will gladly take a closer look into this issue for you. We are so sorry this is happening to you. ~Alicia A

The Best Time Clock

By Obiajulu on 04/11/2022
Verified Customer
I have used this app for a long time. I have tried many and I cannot find one that is better than this one.

Reply From OnTheClock.com
Thank you for the kind review Obiajulu! -Chris

Excellent!

By Mike on 04/08/2022
Verified Customer
Love the service you provide. It handles my small business needs for my employees. Easy to navigate and easy to manage. Thanks!!!!

Reply From OnTheClock.com
Hi Mike, we are happy to hear we fit your needs. Thank you so much for your kind words! -Noah S

I Love On The Clock

By Kim on 04/08/2022
Verified Customer
It works very well for our very small company to keep track of our employee hours. Initially, it was complicated as there were so many different settings not needed for a small company. The Chat now people really helped work thru the settings problems.

Reply From OnTheClock.com
Hi Kim, Thank you for taking the time to review our system. We are glad that our support team could help you wih your problems - Jon G

Love this app!

By Bri on 04/05/2022
Verified Customer
With managing a business as big as ours, this comes in handy in more ways thatn 1! It gets tough managing and watching over so many employees, especially never really knowing where they are and their word(s) are true on clock in/out time, but with this, OMG does this help!!!! Highly recommend

Reply From OnTheClock.com
Hello! We are so happy to hear that our system has helped managing your business and your employees. Thank you for highly recommending our system! We truly appreciate you. ~Alicia A.

Great App

By Ruby on 04/05/2022
Verified Customer
It is a great app. That helps our business get our employees paid fast and easy.

Reply From OnTheClock.com
Hi Ruby! Thank you for taking the time to review our system! It is greatly appreciated. ~Alicia A.

so helpful

By Kelli Weingarten on 03/25/2022
Verified Customer
This has been so helpful since we have several companies and people all over. It keeps me, the boss and them accountable. Its been easy to navigate so far which is nice for me. Next thing to learn is the navigation!!

Reply From OnTheClock.com
Hello Kelli, we appreciate the kind review! If you need help learning about anything contact us in support at 888-753-5999 - Jon

Great system; great service!

By David Spigelman on 03/17/2022
Verified Customer
Ive been using OnTheClock for a while now. There are a few things that impressed me. First, the system is excellent. Its easy to do whatever it is that I need done for tracking my team. And what they can do is pretty comprehensive. I also love the fact that they integrate pretty seamlessly with my payroll company. A few clicks, and the timecards are all uploaded. But the service they provide is excellent too. Ive yet to have a single time where I felt frustrated with their service people. They were always helpful, and pleasant to deal with. So Ive really got no complaints at all. Theyre great.

Reply From OnTheClock.com
Hi David, Thank you for your compliments on our system and Support Staff here at OnTheClock. We do strive to provide the best support that we possibly can. We appreciate your kind words and value your business. ~Alicia A

Changes Are Nice

By Roy on 03/08/2022
Verified Customer
I like the changes in the look and the ease of use recently performed by On the Clock. All works great!

Reply From OnTheClock.com
Hi Roy, Thank you so much for reviewing our system. We have been hard at work making awesome updates to improve our system to make our customers experience more smooth and robust. ~Alicia A.

This program and better yet the company service is amazing!!!

By Hooper on 03/08/2022
Verified Customer
The company walked me through the set up of installing a fingerprint reader they used Team Viewer to take over our desktop it was effortless TRULY AMAZING!

Reply From OnTheClock.com
We are glad that your experiecne has been TRULY AMAZING! We appreciate you taking the time to write this review, thank you Hooper! - Jon

great program

By billiesueh on 03/03/2022
Verified Customer
Program is good.

Reply From OnTheClock.com
Hello! Thank you so much for your wonderful review! ~Alicia A

Great Clock!

By LG on 02/25/2022
Verified Customer
I have been using On the Clock for over a year and it is great. It is easy to use and has great features like PTO. The only recommendation I have is to change site back to original settings as there were recent changes that now hide menus and make it a little less user-friendly. Besides this small issue, everything else works well!!

Reply From OnTheClock.com
We really appreciate your kind words for On The Clock! If you have questions about our new update please reach out to support. We would love to help! - Noah

Years!

By Kimberly Hamtpon on 02/23/2022
Verified Customer
I have been using OTC since 2016- I was introduced to it through a former employer for payroll. He always used it, Intuit and Google apps. I have since brought it to 3 other companies (remain ammoniums), who STILL use it! And get this, You can INTEGRATE through INTUIT and it will do the payroll for you! I strongly recommend this App. It is super easy to navigate, change and approve. And for those holding onto employee records, you can delete employees without losing any information, in case you rehire, or need documentation of performance. I currently use it for my housekeepers and maintenance tech for a vacation rental company. And am using it (again) for another start up business!!!!! LOVE LOVE LOVE IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Reply From OnTheClock.com
Hi Kimberly! Thank you so much for all of the kind words! We truly appreciate you recommending our app to so many others. It is customers like you that give our system so much value. What a wonderful review to see from a valued customer of ours. ~Alicia A

Quick and Affordable

By Ryan on 02/18/2022
Verified Customer
I love how quick and simple it is to use the platform. I also like the affordability of it so you only pay in accordance to the size of your business. Highly recommend!

Reply From OnTheClock.com
We greatly appreciate the review, thank you Ryan! -Chris

its the best i have tried

By harvey on 02/01/2022
Verified Customer
works great some time have trouble with clocking in and out

Reply From OnTheClock.com
Hi Harvey, Thank you very much for taking the time to review our system. We truly do appreciate your feedback. Please give us a call regarding having trouble punching in/out. Our Support Team will gladly help resolve this issue. ~Alicia A.

Excellent

By Dr Kawji on 01/24/2022
Verified Customer
Thank you for the kind review, Dr. Kawji! =) -Chris

works well for what I need

By Memory on 01/10/2022
Verified Customer
works well for what I need

Reply From OnTheClock.com
Thank you for your feedback! - Jon

User Friendly

By Linda Cordero on 01/05/2022
Verified Customer
Its user friendly.

Reply From OnTheClock.com
Thank you for your feedback! -Chris

5 STARS

By Merv on 01/05/2022
Verified Customer
I am very pleased with this service!

Reply From OnTheClock.com
We appreciate the review Merv! =) -Chris

Does the trick

By Dave on 01/04/2022
Verified Customer
Very good, multi-function scheduling tool. Fits our organization well.

Reply From OnTheClock.com
We are happy to hear we are such a great fit! Thank you for the kind words Dave. -Noah

Simplicity Refined

By Radi @ 3RW on 12/30/2021
Verified Customer
It is often said, a professional makes a complex task look easy. This is what On the Clock has done for keeping track of Employee hours! Job well done!!

Reply From OnTheClock.com
We greatly appreciate your review, Radi. Thank you for the kind words! -Chris

Festive Logo Likes

By TINA HART on 12/27/2021
Verified Customer
Love the christmas lights on the on the clock left corner logo. This is a great subliminal advertisement enhanced promotion logo technique So festive and smart.Go ahead. Make the next major holiday equally logo impressive

Reply From OnTheClock.com
Thank you, Tina! Our OnTheClock team wishes you a Merry Christmas! Thanks for the suggestion keep your eye out for more festive logos in the future.

Great app with more potential

By Kevin on 12/07/2021
Verified Customer
Way too many glitches. GPS tracking doesnt even work and the interface is terrible... very buggy Employees complaining app is glitchy on a regular. It is just inconsistent. I personally think you guys need to step up your game or someone else will come out with an app that does this better.

Reply From OnTheClock.com
Hi Kevin, Thank you so much for your feedback. We are so sorry you had issues with the GPS feature. We are constantly working to improve our system and regulalry release updates. We would be happy to get another shot at your time tracking needs, please give us a call 888-753-5999. ~Alicia A

OnTheClock!!!

By Janelle on 11/30/2021
Verified Customer
OnTheClock.com is a perfect timeclock for our organization. I can have all employees information together at my fingertips. The employees use the app to manage their available leave. I recommend OnTheClock!!

Reply From OnTheClock.com
Hi Janelle, Thank you so much for taking time to review our system. We are happy to hear that you recommend our system! ~AliciaA

Great stuff

By Summer on 11/23/2021
Verified Customer
Our transition to OnTheClock was seamless for our team. Everyone is able to use it and we never get complaints (our old system was glitchy). Love that we can adjust permission levels and that team members can submit PTO easily through the app.

Reply From OnTheClock.com
Hi Summer, Thank you for taking the time to review our system. We love that you enjoy the different permission levels that we provide for the differnt roles in our system. ~Alicia A.

Excellent and easy to use!

By Rania on 11/23/2021
Verified Customer
Easy to use, effective and efficient. With excellent customer support. 5 Stars!!!

Reply From OnTheClock.com
Hi Rania, Thank you so much for rating us 5 stars. ~Alicia A.

look no further

By scott on 10/19/2021
Verified Customer
Having been 40 years self-employed with 5 employees, no other program came close for ease of use and price point.

Reply From OnTheClock.com
Scott, thank you for taking the time to provide your feedback. We appreciate the kind review! -Chris

Absolutely great. Tried 9 other time-keeping programs, and this beat them all!

By Lauren on 10/12/2021
Verified Customer
I am on a budget, because I am just a freelancer who needs to keep time records so that I can adequately charge my clients. I looked at free options, but they didnt have what I wanted. I looked at online apps like clockify, myhours, and toggl, and they either were too expensive or not user-friendly enough. I tried downloadable timekeeping software and liked one, until it lost a bunch of hours that I clocked. This one won, because its easy to use, doesnt charge for under three employees, has exportable reports, and is dependable. If I ever get employees, I will stick with it as well.

Reply From OnTheClock.com
Hi Lauren, We at OnTheClock are so thankful you chose us! Thank you for pointing out some of our amazing features we have to offer. We are happy to have you onbaord~Alicia A.

Decimal vs Colon

By Scottage Cakery on 10/05/2021
Verified Customer
Why does the app use decimals but the dashboard online uses colons? Maybe consider a toggle switch between the two.

Reply From OnTheClock.com
Hello! Currently our app does not offer the ability to use the HH:MM format, it only uses the decimal format. We are hoping in the future to be able offer the ability to toggle in between the formats. Thank you so much for taking the time to review our system and your feedback is very much appreciated. ~ Alicia A.

Awesome

By Raj on 09/24/2021
Verified Customer
Awesome to say the least. Incredibly user friendly. Fits all the office needs. Downright the most useful expense in our overhead!!!! Thank you, On the Clock team.

Reply From OnTheClock.com
Hi Raj, thank you for all the kind words. We are happy to hear that we fit all of your needs! -Noah S :)

Ok

By J on 09/24/2021
Verified Customer
Overall I like the On The Clock, it does what I need it to. But my frustration is you save notes on the app. It’s easier to quickly use the app but then have to go to the website to enter notes

Reply From OnTheClock.com
Thank you for your feedback. We are always looking for ways to improve the apps user experience.If you are still having issues please reach out to the OnTheClock support team. - Jon G

Great App

By Nick on 09/21/2021
Verified Customer
It is a great app to keep track of your employees time cards as well as jobs i would definite recommend it

Reply From OnTheClock.com
Hey Nick, we appreciate the kind words! Thank you! =) -Chris

Excellent for keeping track of employee and contractor hours

By Merance on 09/21/2021
Verified Customer
I looked at quite a few time card systems - including ones that were more expensive. On the Clock was the best bang for the buck. I love how employees have it on their phone for easy punch in and punch out. Add tasks to know what people are working on and attribute time to it. If someone forgets to punch in or out, it is easy to fix and have hours recalculate. Having the electronic system helped me discover a remote employee was "stealing time" when her hours of clock in and out did not match system activities in our ERP system. It was very easy to prove she did not work the hours charged and dismiss her for cause with no hit to our unemployment tax.

Reply From OnTheClock.com
Hi Merance! Our Job & Project Costing feature is super helpful for our customers especially in your case. We are very happy to hear that is has helped you keep track of your employees time spent on each job efficiently. Thank you for taking the time to review our system, and thank you for being a valued customer of ours. ~Alicia A

Good timekeeping program

By GCMFS on 09/14/2021
Verified Customer
The program is easy to use for employees and management. I use it for weekly payroll and monthly statistics for the business.

Reply From OnTheClock.com
Hi! Thank you so much for reviewing our system. We are so happy to hear that you find it easy to use. ~Alicia A.

5 Stars

By Sami on 09/07/2021
Verified Customer
I have to clock my own time for work so ON THE CLOCK is extremely helpful. AND ITS FREE! Who could pass up a free time clock system?!

Reply From OnTheClock.com
Hi Sami! We are so happy to hear that you find our system helpful to keep track of your own hours. Thank you for taking the time to review our system. ~Alicia A

Love It

By Love On the Clock on 09/07/2021
Verified Customer
This has been such a time saver for us. We only have one part time employee but I wish we had more because its been so easy to use. No more trying to deal with time sheets and dates. On the Clock does all the work for me and I love it.

Reply From OnTheClock.com
Hi, We are so happy that you find our product so easy to use! Thank you so much for the kind review! -Noah S

On The Clock is right on time!

By Elle on 08/31/2021
Verified Customer
Makes timekeeping easy!! The only thing needed for me is the email timecard option does not auto fill the email address listed for the employee. I have to go back to the employee profile and copy the email then go back to the email timecard page and paste. Thats a pain. Other than that, works perfectly for my application of it!! I have recommended it to several fellow business owners.

Reply From OnTheClock.com
Hi Elle, We appreciate your wonderful review of OnTheClock. We have had many suggestions come in about the timecard email feature. Hopefully the suggestions will be on our developers roadmap soon! Thank you very much for your business and recommending our system! ~Alicia A.

Efficient Effective and Time Saving

By Kelly Joy on 08/19/2021
Verified Customer
This time clock has been the only product that has consistently worked for us since opening our store 4 years ago. Weve used 4 others that kept dropping from the apps or would leave us having to re-enter Employee information, schedules, hours, etc. We dont use all the features, but On The Clock has been something that our Staff can count on, and so user friendly and intuitive that you can adjust schedules anytime as needed, and review and submit payroll hours with confidence. Its been a Time Saver!! We love it!

Reply From OnTheClock.com
Kelly this is awesome! Thank you so much for the kind words. We appreciate you and are happy to be able to provide helpful and reliable service. =) –Chris Z.

Great work

By Pieter on 08/19/2021
Verified Customer
Congrats to the team. This app works very well and easy to use........

Reply From OnTheClock.com
Pieter, thank you for the warm review! =) –Chris Z.

Perfect Addition

By Seb on 08/19/2021
Verified Customer
On the clock is the perfect addition to my small business. All my employees profiles and location features can be customized which saves a lot of time. Super easy to use. I have no complaints. 5 stars all around.

Reply From OnTheClock.com
Seb, thank you for taking the time to leave us with this feedback! It is greatly appreciated and we are happy to be able to save you time. =) –Chris Z.

Great program

By lori minaglia on 08/17/2021
Verified Customer
Ive been very happy with On the clock, been using them for a few years now. Its very user friendly and theyre quick to reply if you need help or have a question.

Reply From OnTheClock.com
Thank you for your review on our support team, We love to hear you are happy with our product!- Noah S

Doing Great

By T on 08/10/2021
Verified Customer
Doing Great.

Reply From OnTheClock.com
Thank you for the 5 stars! - Jon G

Great program to track time for employees

By AnyLabTestNow - Katy on 08/10/2021
Verified Customer
Great program to track time for employees.

Reply From OnTheClock.com
Thanks for the review, Kathy! - Jon G

Excellent customer service

By Renee Shunta on 08/03/2021
Verified Customer
I have had to call in a few times. Every time I have called I have had a person actually answer the phone and they have been very pleasant and know their product. It is very difficult to get great customer service and they do a marvelous job

Reply From OnTheClock.com
Hi Renee, Thank you for your compliments on our Support Staff here at OnTheClock. We do strive to provide the best support that we possibly can. We appreciate your kind words and value your business. ~Alicia A

ON THE CLOCK REVIEW

By RICH BROWNER on 07/16/2021
Verified Customer
Rich, thanks for much for the rating! =) -Chris

Great product

By Rebecca on 07/13/2021
Verified Customer
We are a small business and use this software to process our payroll for staff working at various remote locations. Overall, we are very pleased. We have no complaints.

Reply From OnTheClock.com
Hi Rebecca, It is so wonderful to know that our system is working well for your small business. Thank you for the great review! ~AliciaA

Simple

By Tidal Plumbing NYC on 07/13/2021
Verified Customer
This is the simplest and easiest Time clock app we have used. The employees like it also.

Reply From OnTheClock.com
Hi, It is so important to us that your employees like our system. I think many of our customers can agree with you that it is very simply and easy to use. Thank you for taking time to review our system! ~AliciaA

Extremely Helpful Program, highly recommend

By Kara on 07/06/2021
Verified Customer
The app is easy for staff to use and very easy for me to track. It has a lot of useful features including the ability to make specific notes on the time entries. Support is very accessible and they are adept at walking us through whatever we needed to learn to make the program work for us in our specific situation.

Reply From OnTheClock.com
Hi Kara! Thank you so much for your wonderful review of our system. We love that you have pointed out some of our amazing features. ~AliciaA

On the Clock is ideal for even small businesses!

By Jeff on 06/28/2021
Verified Customer
We are a small business with staff working irregular hours. We needed to streamline payroll entry & tracking, so we began looking at various options. On the Clock turned out the be an excellent choice for us. Our staff can clock in wherever they are when they start work, they love it. Our office manager has simple, complete reporting the way she wants it. The program is very flexible and easy to understand. We spend less than 15 minutes a week figuring and writing paychecks instead of chasing lost time sheets. And the price is quite fair for smaller companies, so we can get started now improving our organization and professionalism as we grow. The only time we had a question about how to generate a specific report, the OTC support staff had an immediate friendly answer. We are definitely fans! This is the kind of solution small businesses need. Thank you OTC!

Reply From OnTheClock.com
Jeff, thank you for the kind words of support! We appreciate you taking the time to stop and detail the experience you have had with OnTheClock. We are happy to have you and are always available if you have questions or feedback. =) Big thanks again! -Chris

Time clock

By William on 06/22/2021
Verified Customer
This an excellent way of keeping track of hours and be able to do payroll

Reply From OnTheClock.com
HI William, Thank you so much for the awesome review! ~Alicia A

Great!

By Thanks on 06/15/2021
Verified Customer
Great!

Reply From OnTheClock.com
Hi, Thank you so much for reviewing our system! We appreciate it so much. ~Alicia E.

Why does the "stay logged in" not work

By Becca on 06/09/2021
Verified Customer
It logs me out all the time :[

Reply From OnTheClock.com
Hey Becca, we are sorry you are having trouble staying signed in with that feature. We have been unable to reproduce this, but please email support@ontheclock.com if you would like to give us additional info regarding your browser settings, etc, to try to figure out what may be going on! Thanks for leaving your feedback! -Chris

Amazing!

By Cris on 05/24/2021
Verified Customer
I love this platform super easy to use and lots and lots of features for either free or a really low price! I love it!

Reply From OnTheClock.com
Hello Cris, we appreciate you taking the time to review us. We love to hear that you are loving us and we are able to offer the features that you need at an affordable price. Thanks again! - Brynn H.

Great Service

By Bfort on 05/14/2021
Verified Customer
I have used On The Clock for years with great success.Employees must sign in and out from their desk.No guessing how much time they work. Now we send over the hours to my CPA for payroll to be done. It makes the employee responsible for their timesheet and hours. Love it!

Reply From OnTheClock.com
Hello Bfort, Thank you for taking the time to review our system. We are glad that you love On The Clock! - Jon G

Could be easier

By Rebecca on 05/07/2021
Verified Customer
The set up of employees is simple and clear. However, as an employee that also logs my time, the timecard function could be easier to work the save button could be higher on the page so I do not have to scroll to save my manual hours.

Reply From OnTheClock.com
Hi Rebecca, Thank you for your feedback. We are always looking for ways to improve the user experience. We will definitely be keeping this in mind with future updates. - Jon G

Affordable & Easy to Use

By Jules on 05/04/2021
Verified Customer
Very user-friendly! Especially love the perk of HR360. Affordable and easy to use app to review timesheets, check whos in, and message with employees!

Reply From OnTheClock.com
Hi Jules, Thank you so much for taking the time to review our system. hr360 is such a great bonus to our system as well! We are glad you are enjoying it. ~AliciaE

Just Okay

By Jenny on 05/04/2021
Verified Customer
It does the basics so its just okay for time keeping and the ability to clock in and out. Reports are horrible and getting the data collected in there out (export) or into readable format that helps us analyze anything is crap. The reports that are in there are very limited in their ability to present anything in a valuable format. We spend a lot of time on the back end, merging reports together and using excel to combine the data from the reports into a fashion that is useable for our needs. Customer support is just okay as well. Usually just responds with "theyre working on it" to anything we ask about.

Reply From OnTheClock.com
Jenny, thank you for your feedback! We have plans to revamp reporting options in the future, but we are not quite there yet. I am sorry your customer support experience has been anything less than perfect, we will try harder next time! Unfortunately, Support can record your feedback but cannot get all feature requests added to the system. We will keep your feedback in mind, thank you again! -Chris

On the Clock is wonderful

By Tonya on 05/04/2021
Verified Customer
Easy to use and help is just a phone call away if needed. I highly recommend On the Clock!

Reply From OnTheClock.com
Thanks Tonya, we appreciate it! =) -Chris

no issues

By Tina McGinley on 05/03/2021
Verified Customer
I have no issues with On the Clock. everything is good.

Reply From OnTheClock.com
Hello Tina, thank you for the stars and reviewing us, we appreciate it! -Brynn H.

Time saver!

By Tannaz on 05/03/2021
Verified Customer
Easy to use. Good support. Thank you.

Reply From OnTheClock.com
Hi Tannaz, you are most welcome! Thank you for sharing your thoughts about OnTheClock. - Brynn H.

Great tool

By Martha on 04/29/2021
Verified Customer


Reply From OnTheClock.com
Hi Martha, thank you! - Brynn H.

Efficient and Cost Effective for a Small Nonprofit

By Angie B. on 04/28/2021
Verified Customer
On The Clock has allowed our small nonprofit to automate the PTO request, approval, and tracking process and given us a simple way to ensure that nonexempt employees are fairly compensated if they work overtime. These were very time-consuming tasks for an organization without an HR department. Were very happy with the value we receive for our limited budget. The few times weve needed support, weve found them to be friendly, responsive, and knowledgeable.

Reply From OnTheClock.com
Hi Angie, Thank you for your wonderful review on our system. We are honored to be able to help out your Nonprofit Organization. ~AliciaE

Makes life easy

By Jessica on 04/16/2021
Verified Customer
This website is great from an HR point of view. It is easy to navigate, efficient and makes my life easier when it comes to payroll, PTO, etc.

Reply From OnTheClock.com
Hi there Jessica! That is awesome to hear. We are so glad that we have been able to help you with making your payroll process more efficient and easy. Thanks for the review. -Brynn H.

Not quite ready for prime time...

By David on 04/13/2021
Verified Customer
For the pros - web-based means easy access to anyone in the company who needs access to the information. For the cons - management of Projects, Tasks and Subtasks leaves a lot to be desired. Tasks and subtasks should be separate as subtasks are intended to be components of a project. When clocking on to a task, which is intended to be a separate operation, all of the subtasks are mixed in. In our case, we have a set of 7 subtasks in our project routing, but the task dropdown will include all of the subtasks for all of the current projects - making it extremely difficult for an employee to clock onto a task. Also, it is possible to choose a task together with a project - which, in theory, are 2 different areas. Adding subtasks to a project is also more difficult than necessary. As stated above, our projects have 7 subtasks in the routing yet the new project addition allows for only 3 subtasks. To add more, you must go back tot the top of the page, save the data and then find the new project and then you can add 3 more subtasks. When I say find the project, I mean that literally as the order of the sort on the page is changed when you save. Reporting is all text based - even when exported to Excel and the way the data is organized does not facilitate ease of analysis. No way to customize the output although you can change the groupings before the information is exported. I run the same report every day but these is no way to automate it. The page for report generation does not remember my preferences, so I have to go through and check the boxes for the information I want, how it is grouped, and in which order. Our payroll is somewhat manual, so we have to export the time card data at the end of each pay period. The report comes with several columns that are not wanted (nor do they even have any data) yet these is no way to customize this. We use the fingerprint readers - which work quite well, by the way, but there is no facility to let us know if a punch was recorded with a fingerprint or with a mouse click. Clock rounding exists but is not handled in the best way. You can choose from a couple of different levels of rounding, but it always changes the actual clock time rather than adjusting the calculation of hours only - meaning that I have an employee who arrives a 7:04am with 6 minute rounding, the system will show he clocked in at 7:00am, so I will have no idea he arrived late. The preferred method would be that the punch is recorded at 7:04am but the calculation of hours would begin at 7:00am. Supervisors have no way to view the time card information, so they are unable to verify that their employees have clocked into the correct project and operation. Only giving them access to edit time cards - meaning the times also, would allow them to change this information. Needs to be a level of access to allow them to adjust task and project/subtasks without changing times. We have communicated our issues and updates have been promised (for April) so maybe some of these issues will be resolved in the new release. Meanwhile, we will continue to use the service because it is quite inexpensive and worked better than the previous time system we used.

Reply From OnTheClock.com
Hi David, Thank you for your great review of our Job & Project Costing Setup and Reporting. Our Developers have been working on a way to make this part of our system more user friendly. We appreciate your feedback. ~Alicia E.

Great, easy to use, integrates with my software

By Ss on 04/07/2021
Verified Customer
Absolutely great program, integrates well, employees like it, easy to use.

Reply From OnTheClock.com
Hello, Thank you so much for reviewing our system! It is greatly appreciated. ~Alicia E

Great System

By DMFC on 04/07/2021
Verified Customer
This is a great system. Easy to work with.

Ontheclock is Awesome!

By Katie on 04/07/2021
Verified Customer
I have used OnTheClock for several years now and am completely satisfied. The cost is minimal and there are settings for every situation you might need. This past year they even added an ability to do a survey to clock in, which I use for the COVID questions our state requires. In addition, every time I have had a question I have gotten the help I needed in a timely manner. Great service and highly recommend!

Reply From OnTheClock.com
Hi Katie, Thank you so much for taking the time to review our system. We appreciate that you have pointed one of our newest features, our Employee Survey. Here at OnTheClock we care about our customers health and well being. We have carefully structured our survey around Covid19 but it can be used for multiple situations as well. ~Alicia E

Time Saver

By DS on 03/29/2021
Verified Customer
I love on the clock it is very user friendly. Easy to make changes or corrections. Employees have no problem using. It allows you to customize usage to fit your business. I was very reluctant to use software simply because I though it would be to expensive for my small business needs but it is perfect and not expensive. They are always improving the product and if you have questions or problems Customer Service is very fast and helpful!

Reply From OnTheClock.com
Hi DS, thank you for such an awesome review of our system. We are happy to hear that we are exactly what you needed for your business as well as your employees. Have a great day! -Brynn H.

Great app!

By Jeff on 03/12/2021
Verified Customer
Works really well, makes payroll way easier. The only problem is large fonts on your phone. The text goes off the screen. Other than that, the app works amazing.

Reply From OnTheClock.com
Hi Jeff, thank you for your feedback, we are glad to hear that you like our app! We will look into being more compatible with customized font sizes on phones other than the default size so the text is not missing. -Brynn H.

Good product

By Romy on 03/05/2021
Verified Customer
I am using this app for my employee and is very nice. I only have 2 recomendation. Improve of the GPS records and add a option to track the employee all time went are clock in.

Reply From OnTheClock.com
Hi Romy, thanks for the stars and feedback on our GPS tracking feature, we appreciate it! -Brynn H.

Great, easy to use, integrates with my software

By SS on 03/02/2021
Verified Customer
Very happy with On the Clock. Has been a breeze to use. When I get larger and add more employees I will gladly pay for the service.

Reply From OnTheClock.com
We are so happy to hear you are enjoying On The Clock! Thank you for taking time to review our product. -Noah S.

Absolutely the best!!

By Jeanette on 03/02/2021
Verified Customer
I love this program! Not only does the app allow my employees to clock in to keep track of their hours for payroll purposes, but it also allows for clocking in on a specific job site allowing me to properly bill our customers! Its absolutely the best program of its kind on the market! Keeping track of employees, billing, payroll, etc. Its the best!!

Reply From OnTheClock.com
HI Jeanette, We appreciate your amazing review of our product! Thank you so much for pointing out some of our great features that we offer. We love that you love our system! -Alicia E.

Great free service for very small businesses!

By Robert on 02/23/2021
Verified Customer
If youre a business with just a couple of employees, OnTheClock is a great gift! Excellent, professional timekeeping that tracks everything that a small employer needs... and for free. If I had more employees, Id still be willing to pay to use this service. A great feature is the app that allows employees to clock in and out wherever they are; no need to be in an "office".

Reply From OnTheClock.com
Hi Robert, We appreciate you taking the time to review our system. We are a small business and we support all other businesses big or small! Thank you for being a customer of ours. - Alicia E.

Easy and efficient!!

By Bree on 02/16/2021
Verified Customer
I love this program for my hourly employees. They can log in and out through the app and it will show you their location when they do both. It is much better than having a time card machine in the office or having someone always keep track of when everyone comes and goes. As the employer, you an add hours for vacation days or change times if there was an error made. Overall, a great site.

Reply From OnTheClock.com
Hi Bree, Thank you so much for your amazing review of our system. It is truly appreciated! ~Alicia E

User Friendly

By JJ on 02/15/2021
Verified Customer
This is a very easy system for employee and administrators to utilize. There is very little learning curve to get up and running and it is very intuitive. This has helped with tracking our employees hours. I do not recall a time in the last few years when the system was down. It is very reliable. While there are some changes I would make to the system, most of them are cosmetic in nature. I would recommend this to anyone who needs a time clock service for employees.

Reply From OnTheClock.com
Hi JJ, thank you so much for your review and feedback about OnTheClock. We love to hear that we have been a great tool for you and your employees. So much so, that you would recommend us to others, thank you! Please feel free to reach out to us about any recommendations that you have so we can work towards making our product better for you and everyone else! - Brynn H.

Best product

By Janell on 02/02/2021
Verified Customer
This program is a great way to keep track of many employees and times. It has only improved, we love it!

Reply From OnTheClock.com
Hi Janell, Thank you so much for your awesome review! We really appreciate it. ~ Alicia E.

gets the job done but could be better

By Amber on 01/20/2021
Verified Customer
The app gets the job done but could be better, especially since its a paid app.

Reply From OnTheClock.com
Hi Amber, thank you for the review. We are always looking for ways to be better. Feel free to reach out to us if there is something specific that you would like us to make note of so we can capture that request. Your requests are what drives our product and the improvements we make! - Brynn H.

EZ to operate

By Mike G on 01/19/2021
Verified Customer
8 year customer

Reply From OnTheClock.com
Hello, Mike! Thank you so much for the great review! ~Alicia E.

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