Employee Time Clock Reviews

OTC Customers Reviews - 4.7 stars

1231 Customer Reviews
4.7 stars average

Awesome system!
By JAR on 10/06/2019
I really enjoy using your on-line time-clock. Its intuitive and easy to maneuver around. I find myself having to correct time-card entries quite frequently because my employees forget to punch in or out but your system makes it extremely easy to do. And I can track vacation time, personal or sick time on it very easily. I appreciate the new look and the ongoing improvements. Thank you.

Reply From OnTheClock.com
Thank you for the kind review! We truly appreciate it :)
the employees say sometimes the cant clock in or out.
By sonia on 10/06/2019
The employees say they cannot clock in or out sometimes. Maybe it is your system or perhaps its the employees? Overall we enjoy this product.

Reply From OnTheClock.com
Hi Sonia, thank you for the feedback. In regard to the employees having issues clocking in and out - the majority of the time the employees are not using the proper login credentials. Whether this is not using the correct username or password, our system is designed to not allow users to log in to their account to clock in/out unless they have the proper login information. We would love to help you with this if you would like to contact our support team at 888-753-5999. Thank you once again for the review and feedback.
Calendar
By George on 10/04/2019
I still cannot beleive your program does not offer a clendar to view schedules in one place - seems like the first thing you would do . Just sayin

Reply From OnTheClock.com
Hey George! Thank you for your feedback. We appreciate your honesty and this is something that we will be looking into. Have an awesome day!
Great Product
By John on 10/03/2019
I love this time clock. Very easy to use for both Employer and Employees. Simple, accurate and time saver for businesss.

Reply From OnTheClock.com
Hi John! Thank you for the great time clock review! Enjoy your day.
great app for small office
By Surgn on 10/01/2019
It is easy enough. Valuable , efficient

Reply From OnTheClock.com
Thank you for the kind review!
Great service, great product.
By Lee on 09/27/2019
Customer support is great and I enjoy their service.

Reply From OnTheClock.com
Hey Lee, thank you for reviewin our time clock and for the kind words regarding our customer support.
On the clock
By Joanne on 09/25/2019
On the clock is for tracking your employees time. We are very pleased with the service we get.

Reply From OnTheClock.com
Hi Joanne, we appreciate your time clock review.
Its Nice
By Griffi on 09/25/2019
Its nice to have a time clock service for tracking our employees time. Thank you On The Clock!

Reply From OnTheClock.com
You are welcome, Griffi! Thank you for the review!
Solved our Problems
By Kay on 09/24/2019
We love On The Clock! It solved all the problems we were having with keeping up with employee time!

Reply From OnTheClock.com
Thank you for taking the time to review our time clock system.
Everything I need for payroll
By Victor on 09/18/2019
Thank you guys for such an excellent service! And affordable at the same time. As a small business we run a pretty tight budget. But Ontheclock is Awesome!

Reply From OnTheClock.com
Hi Victor! You are more than welcome. We are so appreciative of your kind words and review.
user friendly
By berickson on 09/17/2019
very user friendly very helpful to research

Reply From OnTheClock.com
Thank you for reviewing our time clock system.
On the clock
By Di on 09/17/2019
Very convenient. Easy to use. Great for small businesses.

Reply From OnTheClock.com
Thanks! :)
Like the new design
By Meagan on 09/16/2019
New design seems very user friendly.

Reply From OnTheClock.com
Hi Meagan, Thank you for the kind words. We listened to what our customers had to say and put a log of work into our new design to make it happen. Have a great day.
new layout
By executive chef daniel on 09/14/2019
I think you have failed to take in consideration of more mature folks being in charge of companies. The new is harder to read, nad eeven see especially some columns on the right can barely disern. bolder qnd larger numbers would help and no more fancy shades of print a good black and white just as business.

Reply From OnTheClock.com
Hi there! Thank you for taking the time to review our employee time clock.
Great product
By Kara on 09/13/2019
I love OnTheClock.com! Its very easy to use and love the new format. I would highly recommend.

Reply From OnTheClock.com
Thank you for reviewing our time clock, Kara.
Awesome time management system
By Diane Sauseda on 09/13/2019
I love this site because its so user friendly, fits into our budget, and helps me keep track of my employees. Performing payroll is a breeze and I love the reporting, too!

Reply From OnTheClock.com
We are happy to read that your company is benefiting from our time clock system. Have a great day!
Excellent
By Will on 09/11/2019
We have been using On The Clock for 5 years now and I think it is the best system out there for keeping track of employee hours and their payroll. It has been a great help in our business and has made getting them paid so much easier. I HIGHLY recommend this time clock.

Reply From OnTheClock.com
Hey Will! Thank you so much for the awesome review and loyalty to using our system for so long. Have a great day :)
4
By carmella clark on 09/09/2019
Pretty good.

Reply From OnTheClock.com
We appreciate your feedback, Carmella.
better upgrades
By david on 09/09/2019
The updated version is better for us. Thanks you OnTheClock!

Reply From OnTheClock.com
Hi David. Thank you for your feedback. And of course, you are welcome :)
Review
By Sky on 09/08/2019
This works great.

Reply From OnTheClock.com
Thank you!
Easy
By Veronica on 09/08/2019
I really like this time clock system. It is so easy for our employees to use and saves me a lot of time.

Reply From OnTheClock.com
Hi Veronica! Thank you for the great review!
Amazing Response Time
By Mariana on 09/05/2019
I submitted a suggestion and about 3 weeks later that fixed the issues i addressed. Thanks for your responsiveness.

Reply From OnTheClock.com
Thank you for the kind review. You are more than welcome regarding us addressing your issue. Have a great day!
Good Service
By Yvette on 09/03/2019
You offer a good service - flexible with our service which operates 24 hours a day. You allow our medics to leave notes as necessary which is very helpful to our payroll process. Affordable!

Reply From OnTheClock.com
Thank you for the kind and gread feedback, Yvette. Have an awesome day!
Irritated
By Linda on 09/02/2019
Really irritated.

Reply From OnTheClock.com
Hi Linda, could you be more specific on what is irritating you? We are always will to lend a helping hand. Please do not hesitate contacting us so we can help resolve your issue. Have a great day!
Great Service!
By Laura on 08/28/2019
Ontheclock.com has been amazing for our company payroll! The website is easy to navigate and is a huge time saver!!

Reply From OnTheClock.com
Hi Laura, thank you for the time clock review! Have a great day!
Good, basic electronic timecard
By Sue on 08/28/2019
This is a no frills scheduler and timecard. It does the job at a fair price.

Reply From OnTheClock.com
Thanks for the kind words!
Great program!
By Beth on 08/27/2019
On The Clock is a great app to use! The only suggestion I have is to be able to make notes that show up on the time cards when entering vacation time under add PTO. I have to go back in and make the notes under the timecard.

Reply From OnTheClock.com
Hello Beth! Thank you very much for your feedback and kind review.
time cards
By lucy on 08/19/2019
very pleased with on the clock

Reply From OnTheClock.com
Hi Lucy, we appreciate your review.
Great Service
By Oak Tree on 08/16/2019
We love On The Clock. It is easy for our employees and great on the admin side of things.

Reply From OnTheClock.com
Thank you for the time clock review.
Simple and straightforward
By Human Resources on 08/08/2019
Easy to use, easy to implement, mobile friendly. A great tool for a small business.

Reply From OnTheClock.com
Thank you for reviewing our time clock software.
A Real Time Saver
By Alex on 07/30/2019
Awesome system!

Reply From OnTheClock.com
Hey, thank you for taking the time to review our time clock system.
Great product!
By Millard Souers on 07/30/2019
Ive been using OnTheClock.com for over a year and am very satisfied - the pricing is superior to Gusto and TSheets and the integration with QuickBooks Online is perfect. Also, the support team is great! Highly recommended.

Reply From OnTheClock.com
Wow, thank you for the great complement!
Great Product, Great Support!
By John M on 07/30/2019
5 Stars, all the way, enough said

Reply From OnTheClock.com
What a simple and easy review, John! Thank you!
Easy to use
By Amber on 07/27/2019
I like how on the clock is very simple and user friendly however I wish when exporting there were more options.

Reply From OnTheClock.com
Thank you for the review :)
Simple and Affordable
By Matt on 07/25/2019
Simple and Affordable

Reply From OnTheClock.com
Simple and affordable is a great thing! Thanks!
ON THE CLOCK REVIEW
By Asher Antebi on 07/22/2019
The software being used is excellent, the only thing I can recommend is a facelift. Good features all working properly with lag and load time, however, the Apple Ipad we use for group punching needs to be easier to use, as of right now the screen and letters are way too small. Please have the group punching screen resized. Fingerprint is a great additional feature should you have that in the future.

Reply From OnTheClock.com
Thank you, Asher!
Amazingly Simple
By Cindy on 07/21/2019
We have been using On The Clock for a couple of years now and really like the product. It is so simple to set up and so simple to use on a daily basis. I would highly recommend it to anyone interested in this type of product. Well worth the money!

Reply From OnTheClock.com
Thank you for reviewing our time clock system.
Awesome!
By Dawn on 07/18/2019
Been using On The Clock for almost a year now, very user friendly, new updated look is great.

Reply From OnTheClock.com
Hi Dawn! Thank you for taking the time to review our time clock.
not bad
By amanda on 07/18/2019
Decent, but not what I actually need.

Reply From OnTheClock.com
Hello Amanda, we value your feedback. We are very sorry that we were not able to provide you with exactly what you need, but we hope you find the proper time clock that fits your company. Have a greta day!
Great Program!!
By Ada on 07/16/2019
OnTheClock is easy and simple to use and the customer support is great!! You cant beat the price!!!

Reply From OnTheClock.com
Hello Ada, thank you for the kind review. We are pleased to see how much our employee time clock system is being enjoyed. Have a great day.
Reviw.
By Graig on 07/12/2019
Great program. Just need better GPS locations.

Reply From OnTheClock.com
Hey Graig, thank you for your great review and feedback. We are always open to suggestions on how to improve our product and services. We are all ears if you can be more specific on how you would like the GPS improved for our employee time clock :) Have a great day!
Good service
By William Henry on 07/11/2019
Works well for me

Reply From OnTheClock.com
Thank you for the kind review, William.
great
By carolina on 07/11/2019
This time clock is great for our business. We love the convenience and the ease for our employees. Thanks OnTheClock!

Reply From OnTheClock.com
Hello Carolina! Thank you for the kind review - we are happy to read how much you are enjoying our employee time clock.
Good system
By Deb on 07/08/2019
Easy to use

Reply From OnTheClock.com
Thanks Deb!
works well
By pharmacy on 07/08/2019
Works well for what we need it for.

Reply From OnTheClock.com
Thank you for the kind review about our time clock.
Best employee time clock
By Roycee Almanza on 07/02/2019
I was tasked with finding a good, affordable time clock just over a year ago. What I found was expensive, hard to use and zero customer service support. That is until I found On The Clock. On The Clock is easy to use, quick, and the best bang for our company buck. Customer service is amazing and very knowledgeable. I highly recommend this for any company.

Reply From OnTheClock.com
Hello Roycee, thank you for allow OnTheClock to service your business for your time tracking needs.
Great value for a small business.
By Able on 07/01/2019
As a small business with 3 employees I didnt want to spend thousands of dollars on a time clock and software. On The Clock does everything I need it to for a fraction of the cost and it has a lot more convenience.

Reply From OnTheClock.com
Hey Able! We appreciate your time clock review!
best rock
By Debbie Witherwax on 06/30/2019
Like the program, easy to use (for the most part) HOWEVER, when you have an employee, who works for 2 companies, we CANNOT add his email, because it says it "Already Exists" so..... cannot send an invite to clock in, only get errors!!

Reply From OnTheClock.com
Hello Debbie, thank you for the kind review and feedback for our time clock. Since an email is tied to a user to identify who they are, that specified email can only be used for that specific employee. We hope this makes sense. Please contanct us if you have any questions. Thanks again, OTC Team
Cool
By Dan on 06/25/2019
Nice service

Reply From OnTheClock.com
Thanks Dan!
Best decision Ive made
By Michael on 06/25/2019
Its been nothing but a great choice to go with On The Clock!

Reply From OnTheClock.com
Hey Michael! Wow, what an awesome choice! Thank you so much for the great feedback!
Easy
By Diamond Detail on 06/22/2019
So much easier than our previous way of timekeeping .

Reply From OnTheClock.com
Hello, thank you for the feedback regarding your timekeeping. We are excited to hear our tiime clock is easier than your last.
Review
By Tim on 06/20/2019
Works great for our company and employees seem to enjoy it because they can see their time cards.

Reply From OnTheClock.com
Hi Tim! Thank you for taking the time to review our employee time clock! Have a great day!
It is fine.
By Esther Cash on 06/19/2019
It is fine.

Reply From OnTheClock.com
Hi Esther, we love your simple review - it just goes to show how simple our time clock really is :)
Your Great
By Lyn Bacon on 06/19/2019
Very dependable - always there when I need you. If I have questions really fast email times with always the right answer!

Reply From OnTheClock.com
Thanks for the kind review!
Great product
By Carl on 06/17/2019


Reply From OnTheClock.com
Thanks Carl!
Great
By carolina on 06/17/2019


Reply From OnTheClock.com
Thanks for the rating, Carolina!
Great Product!
By Harry on 06/11/2019
On the Clock has taken the headache out of payroll!

Reply From OnTheClock.com
Hi Harry, this is great to hear because as we all know, headaches are no good! Thank you for taking the time to review our time clock.
Ease of use
By Kitty Barlow on 06/10/2019
On The Clock time clock software is so easy to set up and use, and it keeps great records. I love that I can save/archive all of our time cards in one easy to access location.

Reply From OnTheClock.com
Thank you for the kind review, Kitty! Have a great day!
EASY PAY
By Joy on 06/10/2019
Would highly recommend On The Clock...so easy to use!!

Reply From OnTheClock.com
Easy is good! Thank you for the review, Joy!
Works for us
By Marilyn on 06/09/2019
We have been using On The Clock for our Time In/Out for almost 4 years and it has worked great for our small group.

Reply From OnTheClock.com
Hi Marilyn! Thank you so much for your loyalty to our time clock system. We appreciate you more than you know!
real time saver
By steven on 06/07/2019
This app saves us so much time. Employees punch right in from their phones to start the day and punch right out to end it. Easy to use and recommend it!

Reply From OnTheClock.com
Hi Steven, we appreciate your review. Thank you!
Great product!
By Robert on 06/07/2019
This is an incredibly easy to use product and works seamlessly with our payroll company!

Reply From OnTheClock.com
Hello Robert, thank you for taking the time to review us! Have a great day!
Great product!
By Kylie on 06/07/2019
I have been using On the Clock for a while now and we love it. Very easy to use!

Reply From OnTheClock.com
Hi Kylie! Thank you for your kind review. Have a great day!
What happened?
By Matt on 06/07/2019
What happened to sort by date, name on the timecards page? I need that. What happened to reports? They changed too much. Am I restricted to reports only 3 months long?

Reply From OnTheClock.com
Hey Matt! If you need assistance with your settings or finding the location to our features, then we will be more than happy to help. Please contact us at support@ontheclock.com or call 888-753-5999. Thank you for your feedback and review :)
It does what it says it does
By Dr. Maggie on 06/06/2019
I was looking for a way to track employee hours better and as it was a small staff this was perfect. The only issue I have is getting notice of PTO requests. I dont always think to check for them.

Reply From OnTheClock.com
Hello Dr. Maggie, we are so grateful for you taking the time to review us.
Easy to use
By Thanks on 06/06/2019
It is so simple that a moneky could use it.

Reply From OnTheClock.com
Hi there! Wow, thanks! Although we like to think of monkeys as being very smart, we will take this as a huge compliment. Have a splended day :)
clocking
By rod on 06/05/2019
good job

Reply From OnTheClock.com
Thank you, Rod!
highly recommend!
By CFLH on 06/04/2019
We were looking for a timesheet app that synced with QBO and tested all the apps/programs available. On the Clock was one of the easiest ones to use, very straight forward,easy to sync and had all the components we needed to customize. Using On the Clock has made payroll a breeze. Weve also been impressed with their quick customer service responses when weve had questions. Highly recommend to anyone looking to have online timesheets.

Reply From OnTheClock.com
We appreciate the kind review and feedback about our time clock.
Great App
By Chief Kelphie Lundy on 06/03/2019
This is a great app and recommend it.

Reply From OnTheClock.com
Thank you, Chief Kelphie Lundy! We are happy that you like our time clock.
Great Timeclock App
By Frank Pacera on 06/02/2019
We have been using On The Clock for a year to track our teams scheduling and time cards. It is very easy to use and offers a lot of great features. I would recommend it to anyone looking for a new timeclock system!

Reply From OnTheClock.com
We are thankful for users like you, Frank! Have a fantastic day!
Time Saver
By Stephanie on 06/02/2019
On The Clock saves me so much time during payroll. Its definitely worth it. Give it a try!

Reply From OnTheClock.com
Hey Stephanie! Thank you so very much for encouraging others to use our employee clock in system.
on the clock
By bz on 06/02/2019
Its good.

Reply From OnTheClock.com
Hello! Thank you for the review!
Good, inexpensive Time Clock option
By KB on 06/01/2019
Good integration with quickbooks, app works well, easy to use and quite inexpensive.

Reply From OnTheClock.com
Thank you, KB!
Very Convenient
By Jim Harris on 06/01/2019
This time clock is very convenient for us!

Reply From OnTheClock.com
Hey Jim, we appreciate your review about our employee time clock. Have a great day!
Chris Is ZZZZZ Best
By Charlotte T. on 05/31/2019
Chris Z. has been a tremendous help to me during the time I became responsible for our On The Clock account. He has been very patient and taken time to research answers for me. Although I have "chatted" with other team members, Chris is the one who knows our account best. He assisted me with deleting staff who are no longer employed with us. I feel comfortable asking questions that maybe simple to him, but not to me!!!

Reply From OnTheClock.com
Hi Charlotte, thank you for the kind words regarding our customer support rep, Chris! We are happy to hear that he has helped you with your account :)
Review
By Ryan on 05/31/2019
4 stars: easy for employees to punch in & out. PTO only challenging issue

Reply From OnTheClock.com
Hi Ryan, thank you for the review. If you ever need assistance setting up your PTO please do not hestiate to contact us :)
User Friendly
By ccd on 05/31/2019
ontheclock is super user friendly, we use both desktop versions as well as the mobile app. Both simple to use.

Reply From OnTheClock.com
Thank you for the kind review!
Easy to Use, Great TimeClock
By Amanda R on 05/30/2019
Super easy to use for admins and employees and inexpensive! TOTALLY WORTH EVERY PENNY! Thanks On The Clock!

Reply From OnTheClock.com
Hi Amanda, we value your review and appreciate the feedback.
accuracy - easy
By yvonee on 05/28/2019
I was introduced to On The Clock by a friend. I do not know how i got along with out it. You tell it your parameters and it does the rest. I can tell who has clocked in, when and where they clocked in and when they left for the day. My job is so much easier with "on the clock" Thank you for all you do.. Sincere thanks - Town of Esto

Reply From OnTheClock.com
Hi Yvonee, your feedback and review means a lot to us! Thank you for taking the time to review our time clock system. Have a great day :)
Off the Hook with On the Clock
By Phyllis on 05/28/2019
user friendly program with minimal cost

Reply From OnTheClock.com
Thank you for the great review!
My favorite!
By Shawna on 05/28/2019
I have been using Ontheclock for several years for several different companies. I recommend to everyone!

Reply From OnTheClock.com
We appreciate your recommendation, Shawna!
OnTheClock review
By Marie Gorham on 05/25/2019
We have used OnTheClock for several years now. We are looking at other options now because the scheduling feature is not meeting our needs. We need the ability to have "Open Shifts" that need to be filled and the ability to copy some and not all shifts. I hate to have to look elsewhere but these are very important features for us as we are growing to multiple locations.

Reply From OnTheClock.com
Hi Marie, thank you for your honesty. We would hate to see you leave. We have made improvements and updates to our scheduling feature - perhaps you can try it again. Thank you for taking the time to write a review :)
Good Product
By Rummy on 05/24/2019
Good Product

Reply From OnTheClock.com
Thank you!
Great Product
By Jessica on 05/24/2019
Have used On the Clock for over 5 years between my own company and a company that I no longer work for. Have had no issues with them. Keeping track of vacation/sick/and over time has never been easier. Employees clock in from their phone and I can check the map to see approximate location.

Reply From OnTheClock.com
Hi Jessica! Thank you for the kind review!
New interface
By Charley on 05/23/2019
Employees are complaining about the change in the sign on interface. They see no benefit whatsoever. If its not user friendly, why bother?

Reply From OnTheClock.com
Hi Charley, we are sorry to hear that your employees do not like our new interface. We upgraded our design and look due to high-demand. We understand that change is not always easy, but we promise that your employees will learn to love it again. Thank you for your feedback :)
First time user
By Abe on 05/23/2019
Love the convenience of being able to use app to look at my employees time and also limiting their ability to clock in only at a specific computer. Great track of time and able to add time if needed for employee if they forget to clock in or out. Definitely worth the money

Reply From OnTheClock.com
Thank you for the great review!
Time Clock
By Delma on 05/23/2019


Reply From OnTheClock.com
Thank you for rating our time clock!
Review
By GG on 05/23/2019
On The Clock has been an easy and accurate way to keep track of employee hours. Each element keeps bookkeeping successful at payroll time.

Reply From OnTheClock.com
Hey there! We truly appreciate your review! Have an awesome day!
review
By boo on 05/22/2019


Reply From OnTheClock.com
Thank you for the rating :)
Payroll
By Ryan on 05/22/2019
Improves payroll and makes it easier...

Reply From OnTheClock.com
We like when we can make payroll easier. Thank you for the review!
Awesome App
By Shane on 05/22/2019
Been using On the Clock for a few years now with just one employee and has been fantastic for tracking working hours, very easy to use for both myself and my staff member, being free for under two employees is such a bonus, would definitely pay if I had more staff, Thanks

Reply From OnTheClock.com
Thank you for you loyalty to our time clock system, Shane! Have a great day :)
a real time saver
By Ginger on 05/22/2019
Saves us a lot of time!

Reply From OnTheClock.com
Hello Ginger, thank you for taking the time to review us!
Fantastic
By Brian on 05/21/2019
On The Clock is a very easy to use app and online version. Would highly recommend it to anyone!

Reply From OnTheClock.com
Hi Brian, thank you for the awesome review!
VERY GOOD JOB
By HECTOR GUERRA on 05/21/2019
I AM USING TIME CLOCK OVER TWO YEAR AND IS VERY HELPFULL

Reply From OnTheClock.com
We are very happy to see that our time clock is helpful for you :)
Love!
By Janae on 05/20/2019
I like how easy and user-friendly on the clock is.

Reply From OnTheClock.com
Thank you for reviewing us, Janae!
Your Website once logged in does not work with Iphone
By Don Messina on 05/18/2019
Had an issue logging in a while back on my iPhone, but seemed to be working now. Not sure if it was my phone or the app, but it works fine now.

Reply From OnTheClock.com
Hello Don! Thank you for the kind feedback and review about our time clock. We are happy to hear that your login issue was resolved. Have a great day!
office manager
By Faye on 05/17/2019
I have no problem with Onthe clock, and it is eazy to work

Reply From OnTheClock.com
Hello Faye, thank you for taking the time to review our time clock :)
Convenient
By Ruby on 05/17/2019
I love On The Clock! Its very easy to use, convenient and makes tracking and getting payroll together so simple. I especially love that when I am out of the office I can still track and calculate everything and send it in to management so I can still get paid, all with just a few clicks!

Reply From OnTheClock.com
Hey Ruby! We appreciate the very generous review! Have a great day!
Easy to use, helpful timeclock
By Andrew on 05/16/2019
I have been using On The Clock for my small business for around a year now, and am very pleased. The customer service team has always gotten back to me promptly with answers to questions I have. The system itself works well, has a robust set of settings and features and is overall very convenient. I especially like the ability to run the app from a tablet as our new punch clock and how my employees can clock in through their own smart phone if desired.

Reply From OnTheClock.com
We appreciate your detailed feedback and review. Thank you for using OnTheClock and have a great day, Andrew.
Great service
By Brad on 05/16/2019
Makes it easy to control hours for employees. Excellent service

Reply From OnTheClock.com
Easy is good, Brad! We appreciate the kind review.

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