Billing and Payment

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If you have three or more employees, you’ll need to upgrade to a paid account in order to use OnTheClock for your business. We have three payment options:

  • Credit Card
  • Automated Clearing House (ACH)
  • Prepaid Annual Invoice

If you’re using a credit card or ACH as your payment method, you’ll be billed on the last day of each month (or the following business day). If you’d like to use a prepaid annual invoice instead, contact to get started.

Updating Billing Information

  1. Step 1: Log in as an administrator via browser.
  2. Step 2: Click “Settings , then select “Billing Info.”
  3. Step 3: Enter your credit card or bank information.
  4. Step 4: Click “Save Information”.

Monthly Invoice

To obtain a copy of your monthly invoice you can send an e-mail to

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What's Next

Refund Policy

Learn more about OnTheClock's refund policy.

OnTheClock Terms of Service

Read Terms of Service.

OnTheClock Pricing

Learn more about pricing details.