Linked Accounts

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Overview

Linking OnTheClock accounts is a useful way to manage payroll for multiple businesses at once. This feature is especially helpful for accountants who use OnTheClock to manage multiple clients.

Setup

For Accountants Requesting Account Access

  1. Step 1: Log in as an administrator via browser.
  2. Step 2: Navigate to “Settings,” then “Accountant Dashboard.”
  3. Step 3: Click “Request Access to Client Account.”
  4. Step 4: Enter the client email and click “Request Access.”
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  7. For Businesses Requesting Account Access

  8. Step 1: Log in as an administrator via browser.
  9. Step 2: Navigate to “Settings,” then “Linked Accounts.”
  10. Step 3: Click “Request Access to Another OTC Account.”
  11. Step 4: Enter the account’s email address and click “Request Access.”

What to Expect

  1. Granting Account Access

  1. Step 1: Click the link in the email request from your accountant for account access.
  2. Step 2: Sign into your account as an administrator via browser.
  3. Step 3: Navigate to “Settings,” then “Time Clock Settings.”
  4. Step 4: Click the “Advanced Settings” tab.
  5. Step 5: Under “Who Can Access My Account,” click “Approve Connection.”

Troubleshooting

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The request will remain pending and no access will be granted until the other account allows access.
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Only account administrators can grant access to an account when requested.
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No — Link as many accounts as you need to.
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What's Next

Accountants Program

Learn how to join OnTheClock’s accountant program.

Transfer Employees

Learn how to transfer employees between OnTheClock accounts.

Unmerging Profiles

Learn how to unmerge profiles with matching emails.