There are budgetary constraints, and they needed something that would be both efficient, easy to use, and cost-effective.
Cost-effective Time Tracking
Charlie Franz has been the board president at Hospice of Homer for the past five years. It celebrated its 35th anniversary in 2020. Hospice of Homer was formed on the vision of a neighbor-helping-neighbor program. Hospice of Homer is not just hospice care; Charlie states, "our volunteers also help with cooking, grocery shopping, or just sitting and talking with the person in need. Many clients are not at the end of their life but have a chronic or acute condition and are homebound. Alaska weather makes it difficult for them to get out to take care of things." The mission of Hospice of Homer is to continue to provide comfort and support to those facing the end of life or chronic health issues.
Charlie mentioned they used a logbook to track time spent at client homes. In hospice, they have very flexible hours, ranging from three hours to 10+ work hours. Due to this type of environment, the logbook was becoming a burden to keep up and keep accurate records. They knew they needed a solution to make this process smoother and more manageable.
"The flexibility in scheduling was becoming increasingly difficult to manage. Employees needed a system that would accommodate the need to clock in and out when needed. They also needed something that would allow for adjustments to be handled with ease.
Ease of use for the employees to accelerate adoption was a critical factor in deciding which type of software to move to from a logbook. They knew it was going to have to be super simple for their staff for it to take off. Charlie mentioned, "training the staff can be the worst and getting them to use it." They needed a straightforward system that wouldn't require much training.
"A top priority in deciding to move from pen and paper to software includes the cost of the service. There are budgetary constraints, and they needed something that would be both efficient, easy to use, and cost-effective.
“training the staff can be the worst and getting them to use it”
With flexible schedules that could range in the number of hours worked paired with varying locations staff could be at, Charlie was able to benefit from job & costing features in OnTheClock. Job & costing allowed employees the freedom to open up their mobile app, select a job and location for their hours, and log them—no more need to remember later on and add them to the old-fashioned logbook. Implementation of OnTheClock was easy. Charlie said, "I send them the employee invites, and they can get in and make it work," this is a step up from messy training plans that take time and drain staff's desire to use a complicated product. Since using OnTheClock, time card accuracy has increased, and so has employee morale. "Accuracy is critical to morale," Charlie said. With budgetary constraints, the cost was an essential factor for making a switch from a logbook. OnTheClock has offered a software solution that has boosted employee morale, increased accuracy of hours worked, and simplified time tracking, all at an affordable price.
"I send them the employee invites, and they can get in and make it work,"-Charlie
"Accuracy is critical to morale" - Charlie