QuickBooks Desktop Importer General Error Solution

There Was a Problem Connecting to QuickBooks Message

We are sorry to hear you are experieincing an error message while trying to connect OnTheClock importer tool with your QuickBooks Desktop If you are receiving the error below we have a few resources that have resolved this for other users. 

Helpful Resources to Correct the Error

Download both of the files below. Install the QuickBooks Desktop driver first and then reinstall the QuickBooks Desktop Importer. 

1. Fixing missing QuickBooks Desktop driver
   https://www.ontheclock.com/app/downloads/QuickbooksSDK13.exe
    
   Then updating the QuickBooks Desktop Importer.
   https://www.ontheclock.com/downloads/OnTheClock.com Importer.exe