Modern Day Muffler Switched to Online Time Tracking

Modern Day Muffler Switched to Online Time Tracking

Moving from a manual spreadsheet to a digital time clock can cause a lot of fear for employees. A spreadsheet can be susceptible to human error, making payroll processing a nightmare. Robert knew he needed something more modern, "My company name is Modern Day," he said

Problem:

Easy Time Tracking

Location:

Wadsworth, Ohio

Modern Day Muffler

Tell us about you

Modern Day Muffler is owned and operated by Robert. The company is located in Wadsworth, Ohio and has been around for 18 years. Modern Day Muffler is an automotive company specializing in auto sales and repairs and offering an e-commerce store for auto parts.

The challenges you faced

  •  
    The transition from manual timesheets

    Robert initially utilized Google Sheets to track hours for employees. A spreadsheet can be susceptible to human error, making payroll processing a nightmare. He knew he needed something more modern, "My company name is Modern Day," he said. He wanted a solution that would make payroll easier.

  •  
    Simplicity of software

    Moving from a manual spreadsheet to a digital time clock can cause a lot of fear for employees. One thing Robert knew was a requirement to make this transition was the software's simplicity. He needed to be able to hand a system to his employees and say, "Here is the information. Now do it."

  •  
    Lack of customer service

    Support needed a straightforward way to be contacted even to consider a switch. "So many companies would only speak to me via chat, which is a roadblock for me," Robert said. He was looking for various options to get assistance when he needed it, "give me options to communicate with you," he said.

  •  
    Payroll processing

    Eliminating the manual spreadsheets from the day-to-day operations would be a plus for payroll processing. Robert wanted software that would accurately track time and reduce the time it took to calculate hours to send over.

“My company name is Modern Day”

Robert Verified Customer

How OnTheClock helped

Robert was able to roll out OnTheClock to his employees with no issues. "With my employees, there have been no problems. You give it to your staff, and they can use it." He said. OnTheClock's mobile app has added simplicity to the day, "The feature I use the most is seeing who is clocked in. That is the number one. I have a small team". Who's in has offered visibility for which team members are on or off the clock, making it easier to keep the team accountable. "What sealed the deal for me with OnTheClock is I was able to get a hold of someone," Robert said. He wanted a system that offered great support. When learning something, you have many questions, and getting an answer is a priority. OnTheClock has been cost-effective and was the perfect fit for Roberts's needs. When choosing OnTheClock as his time tracking solution, he said, "There was no hesitation. I'm a very picky shopper. There are not a lot of things in life I can say that about."

"I don't remember who the competitors were. I didn't get the warm fuzzy feelings from them."
- Robert

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