Shawn said, "I never know when the auditor will appear, he is a contracted employee and hits departments throughout the university." He needed something that would download his notes and hours on a report to hand over during an audit quickly.
Shawn is a salaried employee working as a system administrator for the University of Georgia. He has been in the IT industry for 22 years and works within the data center on the servers for the branch of veterinary medicine. His number one goal is to migrate everything to the cloud within the university.
Shawn required an app that took up little space and did not immediately drain battery life. Various other time tracking apps were too bulky, or the system requirements were too intensive even to consider.
As a system administrator, maintaining and managing multiple servers and nodes at ten different sites takes proper documentation. Shawn needed a way to log a note with his clock in and out that would help keep track of everything he completed. Shawn is often asked what happened on a certain job site so having this handy is vital.
With the flexibility to work from home or be on-site, it is essential to have GPS as an option to log and track time. As a system administrator being able to show where you were can mitigate risks if something goes down and an audit occurs.
“I've been in IT for 22 years. I've been through many audits through the years; because of that experience, I wanted something available to me when that occurred. ”
After a free month of testing, he saw that the mobile app had little to no battery drain. His phone is essential for his line of work, so not needing to rely on a secondary battery source to keep the phone alive was a major plus. He no longer needs to recall the tasks or jobs completed from a prior period or day. He logs in on the app and checks his time summary, and can tell coworkers what time he was on site and what he completed. The mobile app and GPS functions had made it easy to trace back and show which locations he was at when he clocked in and out. It has proven to be a resource for reliability. "If something goes wrong or a system goes down, I can say the hour it went down, show up on-site and show I was there and when to show time to resolution,” Shawn said. Being in the IT industry for so long, Shawn had encountered three more audits since 2018 while using OnTheClock, and when he handed over the records, they loved it. It showed everything they needed and took only minutes to generate the report to hand over to auditors.
"If something goes wrong or a system goes down, I can say the hour it went down, show up on-site and show I was there and when to show time to resolution"- Shawn
This app had helped us when some systems went down that were out of our control. They wanted to find out how long this was down and how fast did we respond and wanted proof and records, and they used my GPS data from the app to prove it. - Shawn