- Step 1: Log in as an administrator.
Step 2: Click “My Team” in the top menu, then select “Team Directory” from the dropdown.
Step 3: Click “Add Team Member,” then choose “Add One.”
Step 4: Under profile fill in the basic information for your new user, under role assignment check the box "employee."
Step 5: Check the “Send Email Invite” or “Send Text Invite” boxes.
Step 6: Click “Save Settings.”

Add Multiple Employees
You can invite up to 20 employees at once with this option. Here's how to use it:
- Step 1: Log in as an administrator via a browser.
Step 2: Click “My Team” in the top menu, then select “Team Directory” from the dropdown.
Step 3: Click “Add Team Member,” then choose “Add Multiple.”
Step 4: Enter the required information for each team member.
Step 5: Optionally, enter each team member’s mobile number and ID number.
Step 6: Click “Save List” to send invites.
Note that, by default, text and email invites are toggled on for all employees. You may toggle these options off if desired.

What to Expect
When you select to send an email or a text invite, your employees will automatically be notified and welcomed to OnTheClock. They will receive their login information to begin clocking in and out immediately. If you have over 20 employees you'd like to invite, email support@ontheclock.com for assistance or use our contact form.
Troubleshooting
A
First, double-check to ensure the number is entered correctly. We also currently only send SMS to US numbers.
A
Check to make sure the email did not filter into spam. If the problem persists, call us at 888-753-5999.
A
Yes — employees will receive information on accessing the website and the mobile app.
A
Yes — to bypass sending automatic welcome emails or SMS messages, uncheck the boxes for email or SMS.
- Step 1: Log in as an administrator.
- Step 2: Tap your initials in the top left corner.
- Step 3: Navigate to "Settings," then "Employees."
- Step 4: Tap the + icon in the top right corner.
- Step 5: Choose "Add One."
- Step 6: Fill out the information under "General Settings."
- Step 7: Check the "Send Email Invite" or "Send Text Invite" boxes.
- Step 8: Click "Save."

What to Expect
When you select to send an email or a text invite, your employees will automatically be notified and welcomed to OnTheClock. They will receive their login information to begin clocking in and out immediately. If you have over 20 employees you'd like to invite, email support@ontheclock.com for assistance or use our contact form.
Troubleshooting
A
First, double-check to ensure the number is entered correctly. We also currently only send SMS to US numbers.
A
Check to make sure the email did not filter into spam. If the problem persists, call us at 888-753-5999.
A
Yes — employees will receive information on accessing the website and the mobile app.
A
Yes — to bypass sending automatic welcome emails or SMS messages, uncheck the boxes for email or SMS.