Getting Started as an Employee

Welcome to OnTheClock.com

This is a step by step guide to help you learn how to punch in and out, reset your password, request days off and see your balances, add hours worked, track mileage, switch jobs, view your time card, view your schedule and check-in.  Please note many of these features require permissions and set up from the account admin to use. 

Support Hours are Monday through Friday, 8:30a.m. to 5:00p.m. EST

You may call (888) 753-5999, email support@ontheclock.com, or chat on our website at www.ontheclock.com.

 

Clock in and out                       Requesting time off                      Selecting and switching my job                       

Log in trouble                           Approving my time card                View my schedule                

Manually adding hours               Record Mileage                            Using check-in

 

 

Watch a quick video to punch from the app

Click here to download the IOS app
Click here to download the Android app



Watch a quick video to punch from a browser

Click here to log in and begin punching from a browser


Or read below for more information on all employee capabilities.  Admins, click the links if you need to learn how to set the various features.

 

Punching In and Out

To punch or clock in or out as an employee from a browser

Your admin or manager will have to give you or send you an email or text with your login credentials before you can punch.  Admins, click here to learn about adding employees. 

  1. Choose the punch site.  
    1. Individual punch https://www.ontheclock.com/time-clock/
    2. Group punch https://www.ontheclock.com/punch/frmGroupPunch.aspx
  2. Enter “Employee Username/Email” and “Password”.
  3. Click “Login”. 
  4. Click on “Punch In”.  If you are set up by the admin to send a punch message, punch into a department, job, customer, project, select that before clicking on “Punch In”.
  5. Follow steps 1, 2, and 3 and click “Punch Out” at the end of the shift.

To punch or clock in as an employee from the mobile app

  1. Open the mobile app.
  2. Log in to the app as an employee.
  3. Press “Punch In”.  If you are set up by the admin to send a punch message, punch into a department, job, customer, project, select that before clicking on “Punch In”.
  4. Press “ok” to go back to the main screen.
  5. Follow steps 1 and 2 and press “Punch Out” at the end of the shift.

 

Lost or Forgotten Passwords

To reset password by browser, with an email address

  1. Go to https://www.ontheclock.com/time-clock/
  2. Click “Lost Password”. 
  3. Enter your email address.
  4. Follow the instructions in the email to enter a new and confirm.

To reset password on the mobile app, with an email address

  1. Open the app.
  2. Press “Request Password”. 
  3. Enter your email address.
  4. Follow the instructions in the email to enter a new and confirm.

If you have a username rather than an email address, your manager or admin will have to provide the username and/or password and can do this with a text if you have a mobile phone number on file.  You may also contact support.

 

Manually Adding Hours

To add a punch as an employee from a browser

Note this is a permission an admin has to turn on for the employee to manually enter and make time adjustments.  Admins, click here to learn how to allow manual time entry.

  1. Log in to the app as an employee.
  2. Click on "My Time Card" at the top of the screen.
  3. Click “Add a Day”.
  4. Confirm the date.
  5. You may enter "Add In/Out Time" or "+ Add Hours", or you may scroll down and enter a number of hours in "Reg" or "OT1".
  6. If a "Job"," Customer", "Project", "Customer", "Mileage", "Tip", "BON", "COM" is needed, those may be entered here as well.
  7. Click "Save"
  8. Go to “My Time Card” to see the hours entered are correct.

To add a punch as an employee from the mobile app

Note this is a permission an admin has to turn on for the employee to manually enter and make time adjustments.  Admins, click here to learn how to set this up.

  1. Log in to the app as an employee.
  2. Press "Time Card Summary".
  3. Press the “+” button in the upper right corner.
  4. Press “Add Punch”.
  5. Confirm the date.
  6. Enter a time in “Begin Time”.
  7. You may enter “End Time” or leave it blank if you will be punching out later.
  8. Press “Save”.
  9. Go to “Time Card Summary” to see the hours entered are correct.

 

Paid Time Off (PTO) Requests

Admins, click here to learn about how to set up PTO prior to an employee submitting a request.

Employees may request PTO and view balances from a browser by

  1. Logging in as the employee.
  2. Click on “PTO” near the top of the screen.
  3. Click "Request PTO."
  4. Choose the "Type."
  5. Enter "Start Date."
  6. Enter "Thru Date."
  7. Enter "Hours Per Day."
  8. Enter an optional "Note".
  9. Click "Submit for Approval."

Employees may request PTO and view balances from the mobile app by

  1. Logging in as the employee.
  2. Press “PTO."
  3. Press "+."
  4. Choose the "Type."
  5. Enter "Start Date."
  6. Enter "Thru Date."
  7. Enter "Hour/Day".
  8. Enter an optional "Note".
  9. Press "Request PTO."

 

View and Approve Your Time Card

This is where you may approve your time card if the admin has that turned on, admins click here.  You may also print a PDF by clicking "Print PDF".

To view & approve your time card from a browser

  1. Log in as the employee.
  2. Click “My Time Card” at the top of the screen.
  3. You may choose the "Pay Period" to view and you may find your hours worked, PTO, in and out times, the job you punch into if applicable, tips, bonuses, commission and mileage. 
  4. Click the “Approve Time Card” button if required by your employer at the end of a pay period.

To view your time card from the mobile app

  1. Log in as the employee.
  2. Press “Time Card Summary”.
  3. You may choose the "Pay Period" to view, select and entry and you may find your hours worked, PTO, in and out times, the job you punch into if applicable, tips, bonuses, commission and mileage. 

 

Mileage

You may add your mileage to OTC to keep track, or you can use this field to track other units.  Admins, click here to learn about turning mileage tracking on.

To add mileage from a browser

  1. Log in as an employee.
  2. Click “My Time Card” at the top of the screen.
  3. Click the “Add Hours” button. 
  4. Select “Date”.
  5. Enter “Mileage”.
  6. Enter “Notes” if needed.
  7. Click “Add”.
  8. Click “Save”.

Or mileage can be added at punch out

This feature works the same whether the employee is punching from a log in or from group punch.

  1. Log in as the employee.
  2. Enter “Mileage” in the punch out screen.
  3. Click “Punch Out.”

 To add mileage from the mobile app

  1. Log in as the employee.
  2. Press “Punch In/Out”.
  3. Enter “Mil”.
  4. Press “Punch Out”.

 

Switching Jobs During a Shift

Switch jobs without having to punch in and out.  Admins, click here to learn about setting up jobs. Jobs must be set up prior to an employee punching. 

To switch jobs during a shift from a browser

  1. Log in as the employee.
  2. Click “Switch Job”.
  3. Select the next “Job”.
  4. Click “Update”.

To switch jobs during a shift from the mobile app

  1. Log in as the employee.
  2. Press “Punch In/Out”.
  3. Press “Switch Job”.
  4. Choose the “Job”.
  5. Press “Update”.  

 

View The Shift Schedule 

To view the schedule from a browser

  1. Log in as the employee.
  2. Click on "My Schedule” at the top of the screen.
  3. If your admin or manager published a schedule, it's seen here.  Admins, click here to learn about publishing so employees can view.

To view the schedule from the mobile app

  1. Log in as the employee.
  2. Press "Schedule”.
  3. Choose "Date Range."
  4. Choose "Employee".
  5. If your admin or manager published a schedule, it's seen here.  Admins, click here to learn about publishing so employees can view.

 

Using the Check In Feature

Employees may check in at various points during the shift, this is only in, they cannot check out. Admins, click here to learn about set up if this is not showing as an option.

To check in from a browser

  1. Log in as the employee.
  2. Click on "Check In” at the top of the screen. 
  3. Choose the applicable job, customer etc. if that is turned on and required.
  4. The time of check in will show on the time card. 

To check in from the mobile app

  1. Log in as the employee.
  2. Press "Check In”. 
  3. Choose the applicable job, customer etc. if that is turned on and required.
  4. The time of check in will show on the time card. 

 

Sending Messages

Communicate with your team by sending messages through OnTheClock.

To Send a Message from Your Browser

  1. Log in as an admin, manager or employee.
  2. Click on the chat icon in the upper right corner.
  3. Click the “New” button to begin a message or select an existing conversation.
  4. If new, enter a “Subject” and select the “Participants” to receive your message.
  5. Click the “Create” button.
  6. Enter the text of the message and click the “Send” button.

To Send a Message from the Mobile App

  1. Log in as an admin, manager or employee.
  2. Press the “Chat” button.
  3. Press the “+” button to begin a new one or select an existing conversation.
  4. If new, enter the “Subject” and choose your “Participants.”
  5. Press “Create.”
  6. Enter the text of the message and press the “Send” button.