Overview
Once your trial period ends, upgrading to a paid account will allow you to continue enjoying OnTheClock's services for your business. This will require updating your billing information in the OnTheClock Admin. Instructions on how to do so are listed below.
We have three payment options:
- Credit Card
- Automated Clearing House (ACH)
- Prepaid Annual Invoice
If you’re using a credit card or ACH as your payment method, you’ll be billed on the first day of each month (or the following business day). If you’d like to use a prepaid annual invoice instead, contact support@ontheclock.com to get started.
How to Update Your Billing Information
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Step 1: Log in to your OnTheClock account as an administrator using a web browser.
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Step 2: Go to Settings > Billing Info.
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Step 3: Enter your billing details:
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Company Name
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Email
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Country
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Address
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City
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State / Postal Code
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Step 4: Under Payment Information, click Add Payment.
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Step 5: Choose your preferred payment method: Credit/Debit Card or U.S. Bank Account.
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Step 6: Click Save.
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Step 7: Review and check the box to Accept Payment Terms.
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Step 8: Click Save at the bottom to confirm your updates.
Monthly Invoice
To obtain a copy of your monthly invoice you can send an e-mail to support@ontheclock.com.