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Authenticate Your OnTheClock Account (One-Time Passcode Login)

One Time Passcode Best Practices

This guide explains how to securely log in to your OnTheClock account using a One-Time Passcode (OTP). This method increases account security and removes the need for a permanent password.

When to Use This

  • You selected “Request One-Time Passcode” on the login screen.
  • You do not remember your password.
  • Your account requires OTP verification.
  • You want the fastest and most secure login method.

How It Works

  1. Request a One-Time Passcode (OTP).
  2. OnTheClock emails or texts you a unique verification code.
  3. You paste that code into the login input field.
  4. You are instantly authenticated and redirected to your account.

Step 1: Request a One-Time Passcode (OTP)

On the login page, click Request One-Time Passcode (OTP).

Request One-Time Passcode button

Step 2: Open Your Email and Copy the Code

Find the email titled Your OnTheClock Login Code and copy the 6-digit code.

Email containing OTP code

Step 3: Paste Your Code Into the OTP Field

Return to the login screen and paste your code into the verification field.

Field to paste OTP code

Step 4: You’re In!

After verification, you’ll be automatically logged in and redirected to your account dashboard.

Successful login to OnTheClock dashboard

I didn't receive my code
  • Check your spam or junk folder.
  • Verify your email address is correct.
  • Wait 1–2 minutes for processing.
  • Click “Request New Code” (generates a fresh OTP).
My code isn’t working
  • The code may have expired.
  • A newer code was generated—use the latest one.
  • Ensure no extra spaces were included when pasting.