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How to Make PTO Requests

Overview

Paid time off (PTO) can be added manually by an administrator or manager on the employees behalf. If PTO rules are set for employees they will have the ability to submit requests.

Setup

Desktop | Mobile

Desktop

Below are the instructions to add PTO for an employee as an admin or manager from the browser.

Adding a PTO Request

  1. Step 1: Log in as the administrator or manager.
  2. Step 2: Click “PTO .”
  3. Step 3: Select “PTO Requests.”
  4. Step 4: Click “Add Request.”
  6. Step 5: Select the “Employee.”
  7. Step 6: Select the “Type.”
  8. Step 7: Select a “From” and “To” date.
  9. Step 8: Click ""
What to Expect

With paid time off rules enabled, employees can now request PTO. Below is what an employee can expect when creating a time off request.

  1. Step 1: Log in.
  2. Step 2: Click on “PTO .”
  3. Step 3: Click “Request PTO.”
  4. Step 4: Choose the “Type.”
  5. Step 5: Enter “Start Date.”
  6. Step 6: Enter “Thru Date.”
  7. Step 7: Enter “Hours Per Day.”
  8. Step 8: Enter an optional “Note.”
  9. Step 9: Click “Submit for Approval”.

Mobile

Below are the instructions to add PTO for an employee as an admin or manager from the mobile app.

Adding a PTO Request

  1. Step 1: Login as the administrator or manager.
  2. Step 2: On the dashboard, scroll to paid time off.
  3. Step 3: Tap “PTO.”
  4. Step 4: Select “Employee.”
  6. Step 5: Tap “+” or “Request.”
  7. Step 6: Review the pre-filled fields, choose a “From” and “Thru” date.
  8. Step 7: Enter the number of “Hours/Day.”
  9. Step 8: Tap “Request PTO”.
What to Expect

With paid time off rules enabled employees can now request PTO. Below is what an employee can expect when creating a time off request.

  1. Step 1: Log in.
  2. Step 2: On the dashboard, scroll to paid time off.
  3. Step 3: Tap “Paid Time Off.”
  4. Step 4: Tap “+” or “Request.”
  5. Step 5: Choose the “Type.”
  6. Step 6: Enter “Start Date.”
  7. Step 7: Enter “Thru Date.”
  8. Step 8: Enter “Hour/Day.”
  9. Step 9: Enter an optional “Note.”
  10. Step 9: Click “Request PTO”.
My employee is logged in on their app and can see PTO, but nothing is displayed there.
You will want to set up your employees' PTO rules to display their time under PTO on their dashboard.
Can an employee request time off even if they do not receive paid time off?
An employee must have their PTO settings enabled to request time off. You can repurpose PTO categories by relabeling them and approve a request as "unpaid."
Can an employee edit their PTO request?
No. employees would need to reach out to a manager or admin for adjustment to their PTO request after submission.
Do employees receive notification when a request is approved or denied?
Yes, and employee will be notified either email or SMS text depending on how you set their profile.
Do manager or admins get alerted when a PTO request is approved?
Currently, we only notify that a request was submitted to the managers assigned to the employees.
Can an administrator receive PTO request notifications?
Yes, if there are no managers on the account it will automatically send to the admin. If Managers are assigned to an employee, the admin will stop receiving notifications. If you still would like to receive these notifications add yourself as a manager as well.
Do employees receive notification when a request is approved or denied?
Yes, and employee will be notified either email or SMS text depending on how you set their profile.
Do manager or admins get alerted when a PTO request is approved?
Currently, we only notify that a request was submitted to the managers assigned to the employees.
Can an administrator receive PTO request notifications?
Yes, if there are no managers on the account it will automatically send to the admin. If Managers are assigned to an employee, the admin will stop receiving notifications. If you still would like to receive these notifications add yourself as a manager as well.
My employee is logged in on their app and can see PTO, but nothing is displayed there.
You will want to set up your employees' PTO rules to display their time under PTO on their dashboard.
Can an employee request time off even if they do not receive paid time off?
An employee must have their PTO settings enabled to request time off. You can repurpose PTO categories by relabeling them and approve a request as "unpaid."
Can an employee edit their PTO request?
No. employees would need to reach out to a manager or admin for adjustment to their PTO request after submission.