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Time Tracking for Call Centers

Always Know Who’s On the Floor

Stop guessing who showed up, chasing agents, and stressing over coverage gaps that throw your whole day off.

No credit card needed. Setup takes five minutes or less!

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Trusted by 18,000+ teams, including busy call centers like yours.

Built for Call Centers That Run on Tight Schedules

OnTheClock puts scheduling, time tracking, and payroll in one simple place, so you stop chasing agents, fixing hours, and stressing over payroll.

Stop chasing agents to start their shift

Know exactly who clocked in, who’s late, and who’s missing the moment a shift starts, so you’re not walking the floor just to get answers

Stop fixing hours every single week

Timecards come in clean and clear, so you’re not playing detective over missed punches or arguing about break times before payroll.

Stop getting surprised by overtime

See labor costs as they build, so you can fix coverage early instead of explaining budget blowups after payroll runs.

Features That Make a Difference for Call Centers

Clock In From Anywhere

Agents clock in from wherever their shift starts, so you know who showed up without chasing people or fixing missed punches later.

See Who’s Working Now

You can check the floor in seconds to see who’s in, who’s late, and who’s missing, so you’re never guessing about coverage.

Track Time by Client

Agents clock into the correct client, so hours are ready for reporting without sorting or splitting timecards later.

Change Schedules Fast

Set shifts once and adjust them fast when things change, so you stop texting people to fill gaps.

Catch Overtime Before It Hurts

See extra hours building as they happen, so you can step in early instead of dealing with budget surprises after payroll.

Approve Hours With Confidence

Review and lock in timecards that actually make sense, so payroll stops feeling like a risky guessing game.

Keep a Clean Audit Trail

Every edit, punch, and approval is logged automatically, so you have clear proof when questions come up about hours or pay.

Send Hours Straight to Payroll

Hours move into payroll without retyping,  and stop worrying someone won’t get paid.

How Call Centers Can Start Tracking Time with OnTheClock

1
Create an account
2
Invite your team
3
Employees log their hours
4
Pay your staff

Reviews of OnTheClock by Call Centers Teams

5-stars

“So easy to use and a great way to keep track of all my employees' time as well as PTO time. This has helped alleviate the burden of making sure all my employees' timecards are totaled correctly and has saved me so much extra time that I was spending each week.”

M. McDaniel

Everything You Need in One Place

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Free Resources for Call Centers

Simple tools to help you keep phones covered, control labor costs, and avoid payroll mistakes.

From The Blog

Tips to make scheduling, time tracking, and payroll easier for call center teams.

Ready to Stop Chasing Your Agents?

Join thousands of call centers using OnTheClock to simplify scheduling, time tracking, and payroll.
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