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Dominguez Agency - Insurance Agent Using OnTheClock to Save Time

Insurance Agency Ditches the Old-Fashioned Time Clock

Dominguez Agency LLC is a company that works with all things insurance. They are located in Arlington, Texas, and have been in business since 2013.

Problem:

Time Saving Time Tracking

Location:

Arlington, Texas

Dominguez insurance agency

Tell us about you

Dominguez Agency LLC is a company that works with all things insurance. They are located in Arlington, Texas, and have been in business since 2013. Violet is half-owner with her husband, and they have combined knowledge in finance and insurance. The company's primary goals are to expand into rural areas and continue to educate its clientele about insurance.

The challenges you faced

  •  
    Lack of time

    In the beginning, Violet was out in the community building their clientele up. She had little time to understand a complex system that required full attention. She needed to have a system up and running that would track time and take minimal effort.

  •  
    Stressful pricing packages

    When the business first opened, Violet got bombarded with companies offering promotions and packages that would bundle payroll and time tracking. She quickly learned there were many add-on fees and hidden fees that could impact the bill each month.

  •  
    Old-fashioned time clock

    Working tirelessly to build rapport with the community to get the agency moving, Violet knew she could not always be on-premise to monitor staff. She needed the assurance of being off-site that employees were where they should be. They were using an old-fashioned time clock, and she said, "It is 2013; we are not doing this; we cannot." It was time to upgrade and offer something easier to maintain for her and her employees.

  •  
    Managing days off

    Violet offers a very flexible environment and promotes the personal development of her employees. With employees continuing education, they may need time off to complete their degrees. She wanted a simple system where time off tracking was not a headache to add, especially since she likes to reward employees after a good month with some additional PTO days.

  •  
    Will this grow with my company

    With her extensive background in finance and handling the day-to-day operations, manually managing payroll will become a time drain when the company expands beyond seven employees. She needs a solution that offers tools and integrations with other businesses to optimize her company's growth as they develop.

“The biggest thing is we like to educate our customers and prospects”

Violet Verified Customer

How OnTheClock helped

After testing out other solutions and feeling confused about operating them, Violet found success with OnTheClock. "There is no need to keep looking; we don't need to go anywhere else; we will stick with this," she said. This sentiment came from the ease of adding one employee and how fast they clocked in and out. She spent no time training the employees on how to use the system. Pricing was straightforward. She didn't need to contact a representative to find out about additional hidden fees. When Covid hit and the business needed to upgrade the time tracking system, Violet found peace of mind by authorizing employees' IP addresses to allow work from home. Violet mentioned that this relieves the stress of the unknown. You will know where an employee is because you control the restrictions on where they can clock in and out. Paid time off calculations have allowed her to set the rule per employee quickly, let it accrue, and review it for balances. Knowing that she will need to move from manual payroll calculation when the team expands, Violet said, "different integrations caught my attention. The expansion of the integrations is something we will be able to grow with, and I love that other available options will potentially make our business run smoother."

"different integrations caught my attention. The expansion of the integrations is something we will be able to grow with, and I love that other available options will potentially make our business run smoother."- Violet

There is no need to keep looking; we don't need to go anywhere else; we are gonna stick with this
- Violet

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