Site Care works with many clients. Justin knew he was looking for a system that could log jobs and projects to show the duration of time spent on each.
Time Tracking Accuracy
Southern Web was established in 2006 in the Atlanta, Georgia area. Justin Atkinson, the VP of operations, stated the company's primary focus is WordPress development and support; this includes driving website marketing initiatives that increase traffic, leads, and sales.
Justin was concerned about burnout. He knew he wanted a system that could help track time spent so they could analyze employee workload to help support work-life balance for his teams. "At the end of the day, it is just work, and what's the point if you can't enjoy anything else?" he said.
Southern Web works with many clients. Justin knew he was looking for a system that could log jobs and projects to show the duration of time spent on each. Logging durations tied to specific jobs and assignments would increase the accuracy of billing clients and help analyze trends for budgets on projects.
"When you introduce time tracking to employees, they think management is playing big brother," Justin stated. He knew he needed a simple system that he could implement but was also beneficial to employees.
“At the end of the day it's just work, and what's the point if you can't enjoy anything else?”
Since utilizing OnTheClock for time tracking, Justin said, "The ability to start and stop when needed provides detailed times spent on a task. It helps us improve accuracy when it comes to billing appropriately." The employees have been able to switch jobs or tasks throughout the day to give an accurate picture of their time spent. The benefit of analyzing the duration of time spent per job doesn't end here. Justin also added, "It's a great artifact of time to judge if we are quoting our projects and jobs accurately." Southern Web strongly encourages work-life balance, and OnTheClock has allowed them to review reports that help them support this philosophy. "With a list of compiled time tracking data at the end of the day, it allows us to understand if our employees are having the work-life balance they deserve," Justin says. Time tracking doesn't need to be negative. Southern Web has found a way to use this to boost employee morale and keep everyone on the same page. Justin concluded by saying, "We would not have any data to account for when it comes to our time invested in a project without tracking it. You're just leaving it up to a guessing game if you are not accurately tracking your time."
“You're just leaving it up to a guessing game if you are not accurately tracking your time.”- Justin